Takia Beal
Newton
Summary
I'm a reliable candidate ready to take on challenges using problem-solving and task prioritization
skills to help my team accomplish long and short-term goals. I have multiple experience
dedicated to professionalism with demonstrated strengths in customer service, time management,
and verbal and written communication skills.
Along with a strong background cultivating positive relationships and exceeding goals, I am the
best candidate in any environment by effectively following protocols and keeping a clean and
safe work areas while multi-tasking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
Hibbetts Sports
08.2024 - Current
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Streamlined sales workflows to reduce bottlenecks and accelerate closing cycles.
- Cultivated a high-performing sales team for improved morale and increased productivity.
- Crafted targeted campaigns for increased market penetration and brand visibility.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Receptionist
Newton Family and Pediatric Clinic
05.2024 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Customer Support Specialist
Iqor
05.2021 - 07.2022
- Handled customer inquiries by providing clear and accurate information about products and services.
- Monitored customer satisfaction by conducting surveys and gathering feedback post-interaction.
- Identified recurring issues by analyzing customer feedback and support tickets.
- Coordinated with sales and marketing teams to ensure customer needs aligned with service offerings.
Sales Associate
Cash Saver Grocery Store
08.2015 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Newton High School
Newton, MS05-2017
No Degree - Nursing
East Central Community College
Decatur, MSNo Degree - Phlebotomy Completion
College of Health Services & Careers
Brandon, MS11-2023
No Degree - Medical Assistant
MedDoc Training And Staffing
Online01-2025
Skills
- Sales team training
- Staff management
- Goals and performance
- Organization skills
- Time management
- Data entry
- Telephone skills
- File management/ Scheduling
- Documentation and reporting
- Medical terminology
- Microsoft office
- EMR / EHR
- Medical charting
Certification
Medical Assistant Certification
Phlebotomy Completion Course
Timeline
Sales Manager
Hibbetts Sports
08.2024 - Current
Receptionist
Newton Family and Pediatric Clinic
05.2024 - 06.2024
Customer Support Specialist
Iqor
05.2021 - 07.2022
Sales Associate
Cash Saver Grocery Store
08.2015 - 10.2018
Medical Assistant Certification
Phlebotomy Completion Course
High School Diploma -
Newton High School
No Degree - Nursing
East Central Community College
No Degree - Phlebotomy Completion
College of Health Services & Careers
No Degree - Medical Assistant
MedDoc Training And Staffing
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