Caitlin Gosha
Laurel, MS
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and exceeding sales targets at Michael Kors. Skilled in POS system operation and known for exceptional teamwork and collaboration abilities. Demonstrated success in streamlining checkout processes and fostering repeat business through outstanding customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Michael Kors
11.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
Sales Associate
TJ Max
04.2014 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to achieve monthly sales targets.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Sales Associate
Walgreens
03.2011 - 07.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Pasadena High School
Pasadena, CA06-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Cash handling
- Flexible schedule
- POS system operation
- Order processing
Timeline
Sales Associate
Michael Kors
11.2017 - 01.2018
Sales Associate
TJ Max
04.2014 - 10.2016
Sales Associate
Walgreens
03.2011 - 07.2012
High School Diploma -
Pasadena High School
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