Caitlyn Morris
Pascagoula
Summary
Experienced office manager and server with a strong work ethic and organizational skills. Expertise in staff training and supervision, enhancing productivity and ensuring customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Juanita's Kitchen
Pascagoula, MS
06.2023 - Current
- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Coordinated with kitchen staff to streamline food preparation and improve service efficiency.
- Managed opening and closing duties, including cash handling and inventory checks.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
Office Manager
Ruff N Ready
Moss Point, MS
03.2017 - Current
- Managed daily office operations, ensuring efficient workflow and effective resource allocation.
- Streamlined communication channels between departments, enhancing collaboration and productivity.
- Developed and implemented office policies to improve operational efficiency and employee satisfaction.
- Oversaw scheduling and coordination of meetings, maintaining organizational effectiveness within teams.
Teacher
Kiddie Academy
Goodlettsville, TN
05.2025 - 09.2025
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Fostered a positive classroom environment promoting social-emotional development and collaboration.
- Coordinated with parents and guardians to support student progress and address concerns effectively.
- Utilized assessment tools to evaluate student performance and tailor individualized instruction plans.
Manager/ Bartender
Fleur De Lis Bar and Grill
Pascagoula, MS
11.2024 - 02.2025
- Led cocktail creation, enhancing drink menu with innovative recipes and seasonal ingredients.
- Trained and mentored junior bartenders, fostering skill development and teamwork.
- Managed inventory control, ensuring optimal stock levels and reducing waste through effective ordering practices.
- Maintained high standards of cleanliness and organization in bar area, promoting a welcoming environment for guests.
Laboratory Technician Assistant
Singing River Health System
Ocean Springs, MS
10.2022 - 02.2023
- Conducted laboratory tests following established protocols to ensure accuracy and reliability of results.
- Assisted in preparation of specimens, adhering to safety standards and best practices in handling materials.
- Documented test results meticulously, contributing to comprehensive patient records and reports.
- Reported abnormal findings to physicians or other healthcare personnel promptly.
- Implemented quality control measures that improved overall accuracy of lab results and reduced errors.
Manager
Papa John's
Ocean Springs, MS
12.2018 - 02.2023
- Supervised daily operations to ensure optimal service delivery and customer satisfaction.
- Trained and mentored team members on best practices and operational standards.
- Implemented inventory management systems to streamline supply chain efficiency.
- Analyzed sales data to identify trends and adjust staffing levels accordingly.
- Managed and de-escalated guest complaints, ensuring a positive experience and maintaining brand reputation.
Education
No Degree - Associate of Applied Science
Mississippi Gulf Coast Community College
Perkinston, MS05-2028
High School Diploma -
Ocean Springs High School
Ocean Springs, MS05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Classroom management
- Student engagement
- Lesson planning
- Office management
- Organizational skills
- Office administration
- Staff training and supervision
- Taking inventory
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Teacher
Kiddie Academy
05.2025 - 09.2025
Manager/ Bartender
Fleur De Lis Bar and Grill
11.2024 - 02.2025
Server
Juanita's Kitchen
06.2023 - Current
Laboratory Technician Assistant
Singing River Health System
10.2022 - 02.2023
Manager
Papa John's
12.2018 - 02.2023
Office Manager
Ruff N Ready
03.2017 - Current
No Degree - Associate of Applied Science
Mississippi Gulf Coast Community College
High School Diploma -
Ocean Springs High School