Diamond Mercer
Hattiesburg
Summary
Highly motivated team player with a passion for helping others. Excels in organizing and effective communication, providing individualized assistance and support. Experienced in delivering guidance and education on diverse topics including academics, behavior management, and technology. Eager to expand skills and knowledge while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Senior Administrative Support Specialist
Department Of Defense Army
11.2023 - Current
- Collaborated with human resources personnel to ensure streamlined onboarding processes for new hires within the organization.
- Facilitated smooth operations within the office environment, managing daily logistics and resources.
- Contributed to successful event planning initiatives by coordinating logistics, managing invitations, and overseeing on-site arrangements.
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
Automated Logistical Specialist 92ASergeant
Military, U.S. Army
10.2016 - Current
- Managed all aspects of shipping and receiving
- Established stock location by considering such factors as use, size, shape and weight of items
- Identified correct nomenclature and stock number of items in order to locate stock for issue
- Determined when tools and equipment should be sent to test, repair, and calibration shops, and skill in providing evaluations to stock disposal personnel to aid them in determining whether items should be salvaged, repaired and returned to stock
- Supervised the performance of other shop employees ensuring a great method of communication, knowledge of general supervisory concepts, and knowledge of shop processes
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Behavior Analyst
Canopy Children's Solutions
04.2023 - 11.2023
- Maintained detailed documentation on client progress, treatment adjustments, and other relevant information to ensure continuity of care across all service providers.
- Collaborated with interdisciplinary teams to develop comprehensive treatment strategies for clients.
- Assisted schools or organizations in developing policies around behavior management procedures by sharing expertise and providing recommendations.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
After-School Teacher Seasonal
Mississippi Children's Museum
12.2022 - 04.2023
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Utilized behavior management skills to foster environment conducive to student learning.
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
Social Work Counseling Internship
Canopy Children's Solutions
09.2022 - 12.2022
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Promoted integration of behavioral health care and long-term services to enhance continuity of care for clients.
- Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
- Successfully completed over 100 hours during internship
Childcare Teacher's Assistant-Semester
Jackson State University
01.2019 - 05.2022
- I assisted callers inquiring about information and help.
- I assisted student teachers with behavioral therapy.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Organized and led activities to promote physical, mental and social development.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Supported children's emotional and social development by adapting communication tactics for differing student needs.
Education
College Degree - Criminal Justice And Psychology
Jackson State University
Jackson, MS05.2025
Skills
- Emotional Awareness
- Critical and analytical Thinking
- Behavior Observation
- Active Listening
- Shipping & Receiving
- Research & Development
- Telecommunication
- Data analysis
- Strong verbal and written communication skills
- Problem-Solving
- Strong work ethic
- CPR Certified
Timeline
Senior Administrative Support Specialist
Department Of Defense Army
11.2023 - Current
Behavior Analyst
Canopy Children's Solutions
04.2023 - 11.2023
After-School Teacher Seasonal
Mississippi Children's Museum
12.2022 - 04.2023
Social Work Counseling Internship
Canopy Children's Solutions
09.2022 - 12.2022
Childcare Teacher's Assistant-Semester
Jackson State University
01.2019 - 05.2022
Automated Logistical Specialist 92ASergeant
Military, U.S. Army
10.2016 - Current
College Degree - Criminal Justice And Psychology
Jackson State University
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