Successful Senior Network Engineer accomplished in managing enterprise-wide networks in an industrial setting for large-scale operations. Plan, implement and continuously improve infrastructure and controls to stay on top of changing operational and security demands.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
FedEx Express Corporation
06.2021 - Current
Documented, wrote, and implemented approved change management processes for both planned and emergency changes, ensuring compliance with organizational standards, minimizing disruption, and maintaining network stability during critical updates.
Migrated large industrial sorting facilities from a Layer 2 (STP) network to a Cisco ACI Fabric Network in a brownfield deployment and designed, built, and implemented a greenfield ACI Fabric Network for newly constructed facilities.
Experience with designing, implementing, and testing Cisco ACI in a single site, multi-fabric deployment and single fabric deployment.
Proficient in using Cisco Nexus Dashboard Orchestration and Insights for fabric overlay configuration, fabric health analysis, best practice assessments, endpoint history tracking, traffic flow monitoring, and forecasting scale and growth.
Currently in the design phase for using SR/MPLS with BGP EVPN to enable network segmentation for ACI multi-site deployments, while maintaining existing L3Out peerings to ISN. This design is now being tested in the lab environment.
Collaborated with Cisco Business Units and Engineering teams to drive network technology solutions/features that align with FedEx's current and future needs.
Experience working with Network vendors support teams to file bugs, determine Root Cause Analysis, and determining viable workarounds.
Lead multiple ongoing projects, collaborating with key business partners to define requirements and implement best practices for integrating products into the FedEx network.
Designed and implemented robust cable plant infrastructure to support industrial networking needs, including fiber optic and low-voltage cabling. Collaborated with stakeholders to assess requirements and ensure scalability, performance, and adherence to industry standards (e.g., TIA/EIA, NEC).
Authored comprehensive scopes of work (SOWs) for pricing and executing cable plant projects, detailing specifications, deliverables, and timelines. Partnered with vendors and contractors to ensure accurate budgeting and successful implementation, consistently delivering projects on time and within budget.
Oversaw installation teams and conducted site surveys to validate designs and identify potential challenges, maintaining alignment with organizational goals and compliance requirements.
Served as a committee member to develop new network architecture standards for hybrid OpCo locations and evaluate network vendors, establishing testing standards aligned with current requirements and future business needs.
Collaborated with the Perimeter Security team during defined maintenance windows to support the successful implementation of the macro-segmentation initiative. Contributed to developing technical documentation and facilitated site installations and cutovers as part of the segmentation process.
Led Lifecycle Management (LCM) hardware refresh projects, deploying Nexus 9K switches running NX-OS in a 3-tier architecture to prepare for future migration to Cisco ACI.
Created technical documentation for NOC to help triage network issues, leading to quicker resolution.
Provided advanced escalation support for the Network Operations Center (NOC) to resolve complex issues and ensure network reliability.
Participated in a weekly on-call rotation to provide timely support for critical network issues and maintain operational continuity.
IT Technician III
City of Southaven
05.2014 - 05.2021
Working on the design and implementation of migrating the City's WAN to VMware Velocloud SD-WAN solution
Provide escalated support to the Tier 1 and Tier 2 technicians
Implement and troubleshoot the City's PBX's at all locations
Provide overall Domain and System Administration responsibilities
Troubleshot hardware and software to determine and rectify network problems
Installed, configured, and supported LAN, WAN, and Internet system
Monitored stability of network and wireless services to deliver comprehensive stability
Constructed and maintain VLAN's and VLAN Trunks
Designed and managed DHCP services on windows servers and switches
Began creating network documentation to inform management and to educate Tier 1 and Tier 2 techs
In the research and design phase of a hardware network refresh for our Utilities SCADA network
Implemented and mange email security services for all users
Proactively monitor all CPE devices at all City locations and generate tickets with the ISP when services are impacted
Manage and maintain a Metro-E network between all Police Agencies in Desoto County
Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations
Provided 24/7 on-call support for network engineering duties
Education
Bachelor of Professional Studies - Information Technology
University of Memphis
Memphis, TN
05-2015
Associate of Arts - Information Technology
Holmes Community Collge
Ridgeland, MS
05-2013
Skills
Cisco Routers: ISR4000's and ASR1002's Cisco Switches: Nexus 9k's and Catalyst Routing Protocols: BGP, EIGRP, and OSPF RPVST, HSRP, VRRP, Etherchannel, 8021q Postman TCP/IP Networking Ubiquiti Wireless Bridges Site-to-Site VPNs Troubleshooting Documentation and Communication MS Visio Critical Thinking Efficiency
Certification
CCNA
CompTIA A+
CompTIA Net+
Timeline
Senior Network Engineer
FedEx Express Corporation
06.2021 - Current
IT Technician III
City of Southaven
05.2014 - 05.2021
Bachelor of Professional Studies - Information Technology
University of Memphis
Associate of Arts - Information Technology
Holmes Community Collge
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