Camren DuCote
Moss Point
Summary
Communicative and detail-oriented administrative professional with strong customer service skills and a proven ability to manage high volumes of inbound inquiries while maintaining excellent client relationships. Skilled in using CRM systems to streamline operations, support organizational goals, and ensure customer satisfaction. Known for outstanding active listening, multitasking, and problem-solving abilities that contribute to efficient office operations and overall company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales BDC Representative
Bob Boyte Auto Family
03.2025 - Current
- Manage high volumes of inbound and outbound calls, internet leads, and digital inquiries to generate and qualify potential customers.
- Schedule sales appointments, follow up on warm leads, and maintain a strong pipeline to support dealership sales goals.
- Execute and monitor marketing and sales campaigns, ensuring timely communication with targeted customer segments.
- Collaborate closely with the sales, marketing, and management teams to optimize lead response strategies and maximize ROI on campaigns.
- Maintain detailed records in the CRM system, tracking lead activity, campaign performance, and conversion metrics.
- Excel in a high-energy, fast-paced environment by prioritizing tasks, and maintaining professionalism under pressure.
- Contributed to consistent increases in appointment show rates and monthly vehicle sales through proactive engagement and exceptional customer service.
Cashier
A & A Food Service
05.2023 - 01.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their inquiries or concerns.
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues.
- Managed high-volume checkout lanes during peak hours, while maintaining accuracy and speed.
- Effective upselling techniques to increase sales of promotional items
Education
High school diploma -
Ocean Springs High School
Ocean Springs, MS05.2024
- Business Administration and Management
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Supervising experience
- Automotive sales
- Dealership experience
- Customer service
- Business development
- Phone etiquette
- Microsoft Office
- CDK/CRM
- Training and development
- Communication skills
- Cash handling
- Data entry
- Multitasking
- Problem solving
Certification
- Food Handler Certification
Timeline
Sales BDC Representative
Bob Boyte Auto Family
03.2025 - Current
Cashier
A & A Food Service
05.2023 - 01.2025
- Business Administration and Management
Mississippi Gulf Coast Community College
High school diploma -
Ocean Springs High School
Education
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