Candice Timms
Ridgeland
Summary
Seasoned Program Coordinator with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions. Highly skilled Program Specialist with proven expertise in project management, program coordination, and strategic planning. Demonstrated strength in problem-solving, decision-making, interpersonal communication, and leadership.
Overview
32
32
years of professional experience
Work History
Program Specialist III
Mississippi Department of Human Services
Jackson
06.2023 - Current
- Implemented tracking systems for participant engagement, enhancing program effectiveness.
- Compiled reports summarizing progress towards goals and objectives of the initiative.
- Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
- Adapted programs in response to participant feedback and changing needs.
- Provided training on grants management processes to new staff members.
- Ensured compliance with federal, state, local government guidelines when administering grants.
- Assisted with developing procedures for monitoring performance outcomes associated with grants-funded projects.
- Monitored expenditures against budget allocations for each active grant project.
- Assisted with preparing renewal requests for existing grants awards.
- Reviewed applications and documents to ensure accuracy and compliance with regulations.
- Participated in meetings with funders regarding progress updates on projects funded by grants.
- Served as a liaison between program staff and external partners involved in the development of new grants initiatives.
- Developed systems to track progress of all current grants awarded or pending approval.
- Maintained records related to grant activities including award letters, contracts, invoices and expenditure documentation.
- Prepared periodic reports summarizing financial information related to grants projects.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
Medicaid Eligibility Specialist
Division Of Medicaid
Jackson
09.2022 - 05.2024
- Verified accuracy of applicant's financial information against third-party sources such as employers, banks or government agencies.
- Participated in outreach activities aimed at increasing awareness about available Medicaid services among eligible populations.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Performed periodic audits of case files to ensure accuracy and completeness.
- Reviewed applications and supporting documents to determine applicant's eligibility for Medicaid benefits.
- Conducted initial eligibility screenings for Medicaid applicants.
- Assisted customers by phone and scheduled appointments and treatments.
- Attended training sessions, seminars and workshops related to Medicaid programs.
- Maintained positive working relationship with fellow staff and management.
- Provided technical guidance to staff on program requirements and procedures related to enrollment processes.
- Processed requests for changes in existing Medicaid cases.
Human Services Specialist
TN Department Of Human Services
Memphis
05.2008 - 04.2013
- Performed initial assessments of clients to determine eligibility for services and resources.
- Interviewed applicants to verify information eligibility for public assistance.
- Analyzed numerical and narrative data from automated system to interpret eligibility determinations.
- Provided case management services including linking clients with community resources and providing referrals for social services.
- Developed Individual Service Plans outlining goals, objectives, strategies, and interventions to improve client's quality of life.
- Analyzed employment-related data and prepared reports.
- Participated in staff meetings to discuss cases involving complex psychosocial issues or treatment plans requiring multi-disciplinary approaches.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Engaged in outreach activities within the community aimed at increasing awareness about available resources for those facing poverty or homelessness.
- Prepared documents necessary to initiate, continue and modify public assistance.
Grant Administrator
Mississippi Development Authority
Jackson
09.2009 - 04.2012
- Reviewed applications and documents to ensure accuracy and compliance with regulations.
- Prepared periodic reports summarizing financial information related to grants projects.
- Developed systems to track progress of all current grants awarded or pending approval.
- Developed projections for annual revenues covering donations, sales and grants to support cash flow management.
- Coordinated the preparation of budgets, narratives, tables, timelines, and other required materials for grant applications.
- Ensured compliance with federal, state, local government guidelines when administering grants.
- Provided training on grants management processes to new staff members.
- Advised senior leadership on policies governing the granting process.
- Created detailed reports for each grant application process.
- Monitored expenditures against budget allocations for each active grant project.
- Analyzed financial data from various sources such as accounting software programs and spreadsheets.
- Assisted with developing procedures for monitoring performance outcomes associated with grants-funded projects.
- Assisted in the development of proposals that meet agency requirements and deadlines.
Eligibilty Worker
Mississippi Department of Human Services
Jackson
11.1992 - 04.1997
- Ensured adherence to all applicable federal, state, and local laws governing public assistance programs.
- Researched discrepancies in submitted documentation as needed.
- Prepared documents and applications for submission to appropriate agencies or organizations.
- Responded to client inquiries and concerns and escalated complex problems to department supervisors.
- Conducted interviews with applicants to verify all documentation provided was accurate and up-to-date.
- Gathered financial information from clients regarding income, assets and debts.
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Corresponded with various government entities on behalf of clients when necessary.
- Collaborated closely with social workers, health care professionals, job counselors in order to provide comprehensive services for eligible clients.
- Participated in new hire training and development tasks.
- Assessed clients' eligibility for public assistance programs and services.
- Reviewed applications to verify client information and resolve discrepancies.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
Education
Bachelor of Arts - Sociology
Mississippi Valley State University
Itta Bena, MS05-1992
Skills
- Grant management
- Program evaluation
- Budget monitoring
- Data analysis
- Regulatory compliance
- Performance tracking
- Problem solving
- Database management
- Data management
- Standard operating procedures
- Case file management
- Program consultation
Timeline
Program Specialist III
Mississippi Department of Human Services
06.2023 - Current
Medicaid Eligibility Specialist
Division Of Medicaid
09.2022 - 05.2024
Grant Administrator
Mississippi Development Authority
09.2009 - 04.2012
Human Services Specialist
TN Department Of Human Services
05.2008 - 04.2013
Eligibilty Worker
Mississippi Department of Human Services
11.1992 - 04.1997
Bachelor of Arts - Sociology
Mississippi Valley State University
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