Candis Dixon
Ripley
Summary
Experienced with managing client relationships and offering comprehensive financial guidance. Utilizes customer-centric approach to enhance satisfaction and loyalty. Track record of cross-selling banking products and effectively addressing customer concerns.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Relationship Banker 2
Regions Bank
03.2023 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Sales Representative
AT&T
07.2014 - 01.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Apple Certified
Collection Manager
Palm Loan Finance
11.2012 - 07.2014
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Conducted regular account reviews to identify high-risk clients and adjust collection strategies accordingly.
- Managed a diverse portfolio of accounts, ensuring timely collections and minimizing losses.
Education
Associate of Science - Paralegal Studies
Northeast Community College
Booneville, MS05-2012
High School Diploma -
Pine Grove High School
Pine Grove MS05-2009
Skills
- Relationship building and management
- Customer Service-oriented
- Cash handling
- Financial services
- Financial planning
- Loans
- Employee motivation
- Resourcefulness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved quarterly goal by efficiently uncovering needs.
Certification
- notary
- word docs certified
Languages
English
Full Professional
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Advocacy Campaigns
- Fundraising Events
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Relationship Banker 2
Regions Bank
03.2023 - Current
Sales Representative
AT&T
07.2014 - 01.2023
Collection Manager
Palm Loan Finance
11.2012 - 07.2014
Associate of Science - Paralegal Studies
Northeast Community College
High School Diploma -
Pine Grove High School
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