carly pierce
Waveland
Summary
Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Overview
15
15
years of professional experience
Work History
Retail Associate
Silver Slipper Casino Hotel
02.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Office Assistant
Arrowhead Spa & Pool
06.2015 - 06.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Sales Associate
Kmart, Sears Holding
01.2010 - 05.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Certificate - Phlebotomy
Colorado Springs Phlebotomy Specialists
Colorado Springs, CO09.2022
Skills
- Reliability
- Customer engagement
- Cash handling accuracy
- Reliability and punctuality
- Cash register operation
- Merchandise display
- Store maintenance
- Cleaning and sanitizing
- Product knowledge expertise
- Point of sale systems
- Teamwork and collaboration
- POS system operation
Timeline
Retail Associate
Silver Slipper Casino Hotel
02.2024 - Current
Office Assistant
Arrowhead Spa & Pool
06.2015 - 06.2020
Sales Associate
Kmart, Sears Holding
01.2010 - 05.2012
Certificate - Phlebotomy
Colorado Springs Phlebotomy Specialists
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