Carmen Wooley
Horn Lake
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Shoe Station
05.2022 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff, enhancing team performance and customer service skills.
- Managed inventory levels, implementing effective stock control measures to reduce shortages.
- Analyzed sales trends and customer feedback to optimize product displays and promotions.
Sales Associate
Pandora Jewelry
02.2019 - 04.2022
- Greet all guests as they are entering the store.
- Proceed to help them with anything they are inquiring about.
- Make sure they are satisfied with all of their products and have a wonderful experience in our store.
Cashier/ Sales Associate
Goodwill-Southaven
05.2018 - 01.2019
- Acknowledge every guest as they enter the store.
- Greet and continue to check them out in a timely fashion.
- Assist guests with any needs.
- Answer telephones and direct calls as needed.
Busser
Olive Garden Italian Restaurant
03.2016 - 12.2016
- Clean tables quickly after the guests had left.
- Set tables back up before new guests were seated.
- Make sure the floors were clean at all times.
- Set up wine glasses on all tables.
- Quickly put together tables for big parties.
- After closing hours clean front of house and back.
Sales Associate
Curves
01.2015 - 11.2015
- Check in clients as they entered.
- Set up workout equipment.
- Clean workout equipment.
- Sell products to clients.
- Weigh in and weigh outs every month.
- Call potential clients and set up appointments for consultations.
Hostess
LongHorn Steakhouse
05.2013 - 06.2015
- Greet guests as they entered the restaurant.
- Seat the guests.
- Clean tables after being bussed.
- Assist servers as needed.
- Answer phone for reservations.
- Answer phones for to go orders.
Assistant Manager
When Pigs Fly BBQ
02.2008 - 06.2014
- Maintain inventory and JIT delivery.
- Oversee employees.
- Scheduling of work hours.
- Bank deposits.
- Close restaurant.
- Open restaurant.
- Take and prepare orders.
- Serve the guests.
Education
High School Diploma - General
Horn Lake High School
Horn Lake, MS05.2010
Skills
- Timely and Proficient
- Quick Learner
- Client-focused
- Friendly and outgoing
- Motivated and determined
- Computer proficient
Timeline
Assistant Store Manager
Shoe Station
05.2022 - Current
Sales Associate
Pandora Jewelry
02.2019 - 04.2022
Cashier/ Sales Associate
Goodwill-Southaven
05.2018 - 01.2019
Busser
Olive Garden Italian Restaurant
03.2016 - 12.2016
Sales Associate
Curves
01.2015 - 11.2015
Hostess
LongHorn Steakhouse
05.2013 - 06.2015
Assistant Manager
When Pigs Fly BBQ
02.2008 - 06.2014
High School Diploma - General
Horn Lake High School