Carnita Hammond
Clarksdale
Summary
Compassionate Nursing Assistant with proven expertise in patient care at Ruleville Nursing and Rehabilitation Center. Enhanced patient satisfaction through empathetic support and meticulous adherence to infection control protocols. Skilled in basic life support and dedicated to ensuring safety and comfort, fostering a positive environment for patient recovery.
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Overview
7
7
years of professional experience
Work History
Nursing Assistant
Ruleville Nursing and Rehabilitation Center, LLC
Ruleville, MS
08.2023 - 11.2024
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for prompt care.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team with documentation, enhancing accuracy in patient records.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Police Officer
Drew Police Department
Drew, MS
09.2020 - 04.2024
- Enforced local laws and regulations to maintain public safety.
- Collaborated with community members to enhance public relations.
- Managed traffic control during special events to ensure safety.
- Conducted thorough investigations of incidents and accidents.
- Prepared detailed reports on daily activities and case updates.
- Responded effectively to emergency calls, prioritizing rapid assessment.
- Answered emergency calls for help from citizens and business owners.
Call Center Representative
People Shores
Clarksdale, MS
04.2019 - 07.2021
- Managed high-volume inbound calls, addressing customer inquiries and resolving issues promptly.
- Utilized CRM systems to track customer interactions and maintain accurate records.
- Assisted in training new representatives on call procedures and company policies.
- Collaborated with team members to ensure consistent service quality and adherence to guidelines.
- Developed knowledge of products and services to provide informed support during customer interactions.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Sales Associate
Walmart Supercenter
Clarksdale, MS
08.2017 - 03.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer service.
- Collaborated with team members to achieve daily sales goals and optimize inventory management.
- Conducted routine stock checks to ensure product availability and minimize shortages.
Education
High School Diploma -
Clarksdale High School
Clarksdale, MS05.2015
CNA
Coahoma Community College
Clarksdale, MS09.2026
Associate of Arts - General Studies
Coahoma Community College
Clarksdale, MS05.2018
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Infection control
- Mobility assistance
- HIPAA
- Patient mobility support
- Patient care and safety
- Infection control procedures
- Time management
- Attention to detail
- Empathy and compassionate care
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Community engagement
- Police reports
- Emergency response
- Problem-solving skills
- Customer support
- Customer service
- Data entry
- Verbal and written communication
- Resolving issues
- Calm disposition
- Teamwork and collaboration
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Reliable and punctual
Timeline
Nursing Assistant
Ruleville Nursing and Rehabilitation Center, LLC
08.2023 - 11.2024
Police Officer
Drew Police Department
09.2020 - 04.2024
Call Center Representative
People Shores
04.2019 - 07.2021
Sales Associate
Walmart Supercenter
08.2017 - 03.2019
High School Diploma -
Clarksdale High School
CNA
Coahoma Community College
Associate of Arts - General Studies
Coahoma Community College