Caroline Hoskins
Collinsville
Summary
Music Therapy student with solid communication and analytical thinking skills gained through coursework and customer service roles. Practical experience in assisting patrons and managing inquiries positions well for internships in healthcare settings. Eager to apply knowledge in therapeutic environments to support patient care and interactions.
Overview
3
3
years of professional experience
Work History
Library Desk Attendant
William Carey University
Hattiesburg, MS
08.2025 - Current
- Assisted patrons with inquiries and provided information about campus facilities and events.
- Monitored building security, ensuring safety protocols were followed by all visitors.
- Maintained cleanliness and organization of common areas, enhancing overall user experience.
- Managed check-in and check-out processes for equipment and facility usage efficiently.
- Shelved and organized books
- Took inventory of books held at the facility
Waitress
Buffalo Wild Wings
Meridian, MS
05.2025 - 07.2025
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Demonstrated knowledge of menu items to assist guests in making informed dining choices.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to customers.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new team members on restaurant policies and service protocols.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Cater’s Market
Meridian, MS
01.2023 - 07.2024
- Managed cash register operations, processing payments efficiently and accurately.
- Used cash registers and credit card machines to cash out customers.
- Handled customer complaints professionally, ensuring customer satisfaction during their visit.
- Participated in team meetings to discuss service improvements and operational efficiencies.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Bachelor of Arts - Music Therapy
William Carey University
Hattiesburg, MS05.2028
High School Diploma -
Homeschooled
Collinsville, MS05.2024
Skills
- Multitasking proficiency
- Building relationships
- Guest relations
- Cash handling experience
- Microsoft office
- Customer service
- Credit and cash payments
Timeline
Library Desk Attendant
William Carey University
08.2025 - Current
Waitress
Buffalo Wild Wings
05.2025 - 07.2025
Waitress
Cater’s Market
01.2023 - 07.2024
Bachelor of Arts - Music Therapy
William Carey University
High School Diploma -
Homeschooled