Carolyn "Claire" Love
Hernando,MS
Overview
8
8
years of professional experience
Work History
Managed Customer Accounts Associate
Raymond James
Memphis, TN
07.2025 - Current
- Identified and reconciled cash discrepancies in compliance with FINRA regulations, serving as a liaison among financial advisors and various home office teams while delivering accurate appraisals to money managers.
- Upheld regulatory requirements within the discrepancy database and when managing the department inbox, ensuring all account activities and cross-team communications met industry standards and protocols.
- Maintained among the lowest error rates on the team while providing timely and accurate communication and precise cash reconciliation.
Vocational Rehabilitation Specialist
Mississippi Department of Rehabilitation Services
Olive Branch, Mississippi
03.2024 - 06.2025
- Developing individualized training plans for clients
- Arranged, coordinated, and supervised services necessary to achieve vocational goals
- Boosted department outreach while establishing connections with consumers and advocates to meet application goals and promote the agency’s purpose and functions
- Adhered to monthly budget allocations while working with accounting team to issue, amend, pay, and cancel authorizations to third-party providers
- Providing training and development opportunities consistently to facilitate successful employment growth and maintain a large caseload according to client’s individual need
Floor Manager
Jack and Claire’s
Oxford, Mississippi
02.2022 - 03.2024
- Retail manager responsible for store organization and customer satisfaction
- Met and exceeded sales targets while maintaining consistent and friendly customer service
- Oversaw weekly scheduling and staff development to ensure work was completed in a timely manner and to encourage strong morale
- Utilized Canva and Meta editing and promotion tools to boost social media growth and increase website sales and traffic
Vice President of Community Relations
Alpha Phi International Fraternity
Oxford, Mississippi
12.2021 - 05.2022
- Executive Council Leadership Internship
- Spearheaded planning and execution of large-scale philanthropy events, raising over $30,000
- Managed event outreach and budgets, ensuring compliance with national financial guidelines and best practices
- Directed community outreach efforts for a chapter of 400+ members, fostering relationships and maintaining communications with all major campus organizations
- Developed and tracked strategic goals for campus involvement, specifically boosting organizational presence and involvement
Campus Attendant
Tide University Laundry
Oxford, Mississippi
08.2019 - 05.2021
- Hands-on customer service representative
- Improved client satisfaction by greeting each customer, expediting drop off and pick-up, facilitating communication with national service representatives
- Directed staff compliance with proper health, safety, and sanitation guidelines
- Communicated with 3rd party businesses to coordinate company services
Sales Associate/Assistant
Lola B Boutique
Olive Branch, Mississippi
03.2018 - 07.2019
- Operated sales, merchandising, and vendor relations
- Assisted the business owner in organizing fundraisers, securing sponsorships, and coordinating comprehensive company travel plans
- Represented the company at industry markets, fostering vendor relationships and managing product orders based on sales analysis and customer demand forecasting
- Monitored budgets and processed invoices to support efficient purchasing and financial tracking
- Trained and supervised seasonal staff, maintained work schedules, and ensured accurate inventory inspections and cash drawer reconciliation
Education
Bachelor of Arts - Psychology, Criminal Justice
University of Mississippi – School of Liberal Arts
University, MS12.2023
Skills
- Compliance & regulatory adherence
- Caseload & budget management
- Policy documentation
- Vendor/third-party coordination
- Cross-functional communication
- Database processing & reconciliation
Timeline
Managed Customer Accounts Associate
Raymond James
07.2025 - Current
Vocational Rehabilitation Specialist
Mississippi Department of Rehabilitation Services
03.2024 - 06.2025
Floor Manager
Jack and Claire’s
02.2022 - 03.2024
Vice President of Community Relations
Alpha Phi International Fraternity
12.2021 - 05.2022
Campus Attendant
Tide University Laundry
08.2019 - 05.2021
Sales Associate/Assistant
Lola B Boutique
03.2018 - 07.2019
Bachelor of Arts - Psychology, Criminal Justice
University of Mississippi – School of Liberal Arts