- Supporting STEM education initiatives and mentorship programs
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Volunteering
- Outdoor Recreation
- Participate in softball and basketball, as recreational activities to maintain physical fitness
- Playing Sports
- Hiking
- I participate in a variety of outdoor recreational activities
- Volunteering with youth sports programs as a softball coach
- Running
- Backpacking
CASSIE RICKMAN
Corinth
Summary
Seeking a position that utilizes my office, communication, and computer skills.
Experienced with managing accounts payable and receivable processes efficiently. Utilizes accounting software and Excel to maintain precise financial records and support operational needs. Track record of collaborating with teams to meet deadlines and ensure accurate financial reporting.
Overview
16
16
years of professional experience
Work History
Accounting Clerk/ Customer Service
Kroger
Corinth, MS
09.2019 - 01.2026
- Collaborated with auditors to provide timely and accurate financial information during the audit process.
- Processed daily financial transactions and maintained accurate records, resulting in the successful completion of the company’s annual audit.
- Developed a customer service training program that improved customer service representatives ability to handle customer inquires.
- Provided training and support to new staff on accounting procedures and tools.
- Monitored daily transactions for discrepancies, resolving issues promptly.
- Maintained accurate financial records using accounting software systems.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
Account Representative/ Office Clerk/ Salesperson
America’s Car-Mart
05.2016 - 08.2019
- Developed a relationship with customers with their accounts, assisted with personal issues to assure customers had the best customer service as possible.
- Filed customer files after sales were final. Took customers payments, answered phone.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 80% increase in sales. Generated new leads and opportunities through networking cold-calling, and other sales & marketing techniques.
Substitute Teacher
Alcorn County School District
08.2009 - 05.2016
- Managed a classroom of up to 20 students while maintaining a safe and respectful learning environment, motivated students to reach their full potential by setting high expectations and providing support.
Education
Associate of Science - Criminal Justice
Northeast Mississippi Community College
Booneville, MS05.2007
Associate of Science - Criminal Justice
Northeast Mississippi Community College
Booneville, MS05.2007
High School - undefined
Harrison Central High School
Gulfport, Ms05.1999
Skills
- Invoice processing
- Payment processing
- Clerical support
- Administrative support
- Bookkeeping
- File maintenance
- Recordkeeping
- Month-end reports
- Records management
- Data processing
- Team collaboration
- Staff management
- Invoicing
- Payroll
- Financial statements expertise
- Sales commissions
- Payroll operations
- Accounts payable management
- Month-end documentation
- Customer service
- Data entry
- Microsoft Excel
- Invoice balancing
Interests
Timeline
Accounting Clerk/ Customer Service
Kroger
09.2019 - 01.2026
Account Representative/ Office Clerk/ Salesperson
America’s Car-Mart
05.2016 - 08.2019
Substitute Teacher
Alcorn County School District
08.2009 - 05.2016
High School - undefined
Harrison Central High School
Associate of Science - Criminal Justice
Northeast Mississippi Community College
Associate of Science - Criminal Justice
Northeast Mississippi Community College
AWARDS AND ACKNOWLEDGEMENTS
Received Associate of the Month 5 times at Kroger, for excellent customer service skills., Accomplished to move up quickly in companies due to my ability to learn quickly., Vice-President of school PTA, organized multiple fundraisers to better the school.