Cayla Broussard
Starkville
Summary
Results-driven professional with expertise in coordinating daily operations and staff management. Skilled in decision-making and problem resolution, consistently improving guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Nancy's Donuts
Grenada, MS
08.2024 - Current
- Assisted in daily operations and staff management to ensure efficient service delivery.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management to maintain optimal stock levels and minimize waste.
- Implemented promotional campaigns to enhance customer engagement and boost sales.
- Streamlined communication between front-of-house and kitchen staff to improve service efficiency.
- Resolved customer complaints promptly, leading to improved guest satisfaction scores.
Secretary
Wilson's Electronics
Grenada, MS
05.2024 - Current
- Managed scheduling and calendar coordination for executive team.
- Streamlined document management processes to enhance office efficiency.
- Assisted in preparing reports and presentations using office software tools.
- Maintained accurate filing systems, improving information retrieval speed.
- Communicated effectively with vendors and clients to resolve inquiries promptly.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Bachelor of Science - Biological Sciences/Pre-Medicine Concentration
Mississippi State University
Starkville, MS05-2029
High School Diploma -
Broussard Homeschool
Grenada, MS06-2024
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Staff management
Timeline
Assistant Manager
Nancy's Donuts
08.2024 - Current
Secretary
Wilson's Electronics
05.2024 - Current
Bachelor of Science - Biological Sciences/Pre-Medicine Concentration
Mississippi State University
High School Diploma -
Broussard Homeschool