CECIL WILLIAMS
Jackson
Summary
Dynamic Multi-Family Housing Program Director at USDA, Rural Development, with a proven track record in program leadership and staff development. Successfully enhanced team productivity through tailored training programs and built strong relationships with stakeholders, driving program success and improving client satisfaction. Expertise in loan processing and effective communication.
Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Multi-Family Housing Program Director
USDA, Rural Development
01.2017 - 03.2022
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
MFH Loan Specialist
USDA, Rural Development
04.1997 - 01.2017
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
- Assisted in the development of training materials for new Loan Specialists, contributing to overall team success.
SFH Loan Specialist
USDA, Rural Development
04.1989 - 04.1997
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
Education
Bachelor of Science - Agriculture
Southern University And A&M College
Baton Rouge, LA12-1988
Skills
- Relationship building
- Effective leader
- Program leadership
- Staff development
Accomplishments
- Supervised team of 30 staff members.
- Documented and resolved many various issues which led to effectively managing a one billion dollar loan program for the State of Mississippi..
Certification
- Certified in Extraordinary Customer Service Facilitator Training
- Civil Rights Manager for USDA
Timeline
Multi-Family Housing Program Director
USDA, Rural Development
01.2017 - 03.2022
MFH Loan Specialist
USDA, Rural Development
04.1997 - 01.2017
SFH Loan Specialist
USDA, Rural Development
04.1989 - 04.1997
Bachelor of Science - Agriculture
Southern University And A&M College
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