Cemarrion Stallworth
Moss Point,MS
Summary
Professional with proven record in leadership and team management. Skilled in strategic planning, conflict resolution, and performance optimization. Known for fostering collaboration and driving results through adaptive and effective leadership. Strong communication, problem-solving, and decision-making abilities ensure reliability in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Management Team Leader
C Spire
Pascagoula, MS
12.2020 - 01.2026
- Led cross-functional teams to streamline operational processes and improve service delivery.
- Developed training programs for new team members, enhancing onboarding efficiency and knowledge retention.
- Implemented performance evaluation systems, fostering accountability and continuous improvement among staff.
- Analyzed team metrics to identify trends and drive data-informed decision-making for operational strategies.
- Optimized resource allocation by monitoring project progress against key milestones and reallocating resources as needed to meet deadlines.
- Increased customer satisfaction ratings through close collaboration with internal stakeholders on service improvements.
- Acquired local and surrounding market new customers through improved conversion techniques such as email follow-up messages.
- Boosted customer satisfaction scores to 100% through fast and knowledgeable issue resolution.
Technician
AT&T
Ocean Springs, MS
05.2018 - 02.2020
- Diagnosed and resolved technical issues in telecommunications equipment and systems.
- Maintained accurate inventory of tools and materials for efficient operations.
- Assisted in training junior technicians on system troubleshooting processes.
- Implemented process improvements to enhance service delivery efficiency.
- Collaborated with cross-functional teams to enhance customer satisfaction metrics.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
Joiner
Jamestown Metal
Pascagoula, MS
03.2016 - 01.2018
- Fabricated and installed metal structures according to project specifications and industry standards.
- Operated various hand and power tools to ensure precise cutting and assembly of materials.
- Collaborated with team members to optimize workflow and enhance production efficiency.
- Conducted quality inspections on finished products to maintain high standards of workmanship.
- Maintained a safe working environment through diligent adherence to safety guidelines and equipment maintenance procedures.
- Maintained clean workspaces, professional personal appearance and neat vehicle.
- Operated hand and power tools with complete safety to avoid damaging spaces or hurting individuals.
Education
Some College (No Degree) - Cyber Security
Walden University
Minneapolis, MNSkills
- Innovation and creativity
- Influencing others
- Goal setting
- Organizational development
- Problem-solving
- Multitasking ability
- Critical thinking
- Active listening
- Verbal and written communication
Certification
Management/ leadership completion award. A multi-city statewide leadership program. [C - SPIRE ] - [7-weeks)
Timeline
Management Team Leader
C Spire
12.2020 - 01.2026
Technician
AT&T
05.2018 - 02.2020
Joiner
Jamestown Metal
03.2016 - 01.2018
Some College (No Degree) - Cyber Security
Walden University
MIT training certification from CSpire
Traveling around the state of Mississippi to meet great leaders within the CSpire organization and learn from them, by observing them and learning from them throughout the week. For example, having to drive to Brookhaven, MS, and spend one of the seven weeks with
one's their top-tier managers in that location....