Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Centoria Magee

Prentiss

Summary

Dynamic professional with a strong work ethic and proven Customer service skills at VOX PRINTING COMPANY. Successfully implemented process improvements, enhancing productivity and reducing downtime. Adept at effective communication and customer support, ensuring high satisfaction and timely resolutions. Committed to maintaining quality standards and fostering team collaboration for optimal service delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Machine Operator

VOX PRINTING COMPANY
01.2025 - 06.2025
  • Operated machinery efficiently to meet production schedules and quality standards.
  • Monitored equipment performance, identifying and resolving operational issues promptly.
  • Trained new operators on safety protocols and machine operation procedures.
  • Implemented process improvements to enhance productivity and reduce downtime.
  • Maintained accurate records of production output and machine maintenance activities.

Customer Support Specialist

General Dynamics
06.2022 - 01.2025
  • Resolved customer inquiries efficiently, ensuring high satisfaction and timely responses.
  • Assisted in troubleshooting technical issues using CRM software for effective problem resolution.
  • Collaborated with team members to enhance service delivery processes and improve response times.

Customer Service Representative

Carnet Healthcare
11.2020 - 04.2022
  • Resolved customer inquiries through effective communication and product knowledge.
  • Collaborated with team members to enhance service delivery and improve customer satisfaction.
  • Utilized CRM software to track interactions and ensure accurate follow-ups.
  • Adapted to changing customer needs by providing tailored solutions and support.

Salesperson

Coca Cola Southwest Beverages
11.2018 - 06.2020
  • Assisted customers by providing product information and answering inquiries
  • Demonstrated product features to enhance customer engagement
  • Processed transactions accurately using point-of-sale systems
  • Maintained organized merchandise displays to optimize sales potential

Education

No Degree - Nursing

William Carey University
Hattiesburg, MS
08-2020

High School Diploma -

Bassfield High School
Bassfield, MS
05-2016

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Data Entry
  • Appointment scheduling
  • Hipaa compliance
  • effective communications

Certification

CPR CERTIFICATION 9-1-23

BBP CERTIFICATION 9-1-23

Timeline

Machine Operator

VOX PRINTING COMPANY
01.2025 - 06.2025

Customer Support Specialist

General Dynamics
06.2022 - 01.2025

Customer Service Representative

Carnet Healthcare
11.2020 - 04.2022

Salesperson

Coca Cola Southwest Beverages
11.2018 - 06.2020

No Degree - Nursing

William Carey University

High School Diploma -

Bassfield High School

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Centoria Magee