Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cesar Garcia

Meridian,MS

Summary

Dynamic and results-driven professional with extensive experience at La Terraza Mexican Grill And Bar, excelling in customer service and upselling techniques. Proven ability to enhance guest satisfaction through effective communication and menu knowledge, while maintaining high standards of food safety and quality control. Recognized for increasing sales and fostering positive guest relations.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

7
7
years of professional experience

Work History

Waiter

La Terraza Mexican Grill And Bar
02.2021 - 04.2025
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supported the needs of 20 a 20-person wait staff who attended to the specific needs of countless customers daily for a restaurant with social relevancy and intentionality.

Saw Operator

Attala Steel Industries
01.2020 - 06.2020
  • Set up and calibrated machinery to meet specific production requirements.
  • Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
  • Set controls to adjust speed, feed rate and blade tensions.
  • Completed special cuts, grooves and bevels to produce desired looks.
  • Set up and powered saws to cut, slot, groove, miter and trim metallic and non-metallic workpieces according to specifications.
  • Mounted workpieces in holding device, manually, or using hoist.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Monitored and inspected sawing machine operations to detect any malfunctions.
  • Scribed reference lines on materials as guide for sawing operations.
  • Verified dimensions of finishing workpiece and frequently used weld and anneal saw blades.
  • Inspected and adjusted saws to establish accurate cutting measures.
  • Sharpened and replaced worn or defective blades and bands using hand tools.
  • Set up sawing machines to accurately cut materials to specified sizes and dimensions.
  • Cleared jams to keep equipment fully operational.

Line Assembler

Mitchel Medals
01.2018 - 11.2018
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Practiced standard operating procedures for consistent production results.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Changed out equipment, tools and materials to set up new production runs.
  • Removed imperfections in component pieces and finished work.
  • Protected team members by identifying and removing safety hazards, keeping pathways clear, and equipment properly stored.
  • Completed skilled work using electrical, hydraulic and air-activated hand tools.
  • Read and understood schematics to accurately connect each component.
  • Restocked other stations and moved completed items to other stations for additional processing.
  • Helped implement lean management directives for continuous production improvement.
  • Followed specifics of each production run to perform high-quality work within specified tolerances.
  • Boxed, labeled, and transported items to support assembly operations.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Documented production data and output to enable tracking history and maintain accurate records.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed outlined specifications to implement assembly plans.
  • Followed protocols to enhance protection and maintain safe work environment.

Education

High School Diploma -

Kosciusko High
Kosciusko, MS
05-2022

Skills

  • Menu item recommendation
  • Food inspection
  • High volume dining
  • Food spoilage prevention
  • Order taking
  • Professional appearance
  • Dining room preparation
  • Upselling techniques
  • Safe alcohol service
  • Relationship management
  • Daily specials memorization
  • Verbal and written communication
  • Basic math
  • Complaint resolution
  • Liquor, wine, and food service
  • Customer service
  • Effective customer upselling
  • Hospitality and accommodation
  • Dish preparation
  • Bar terminology
  • Order management
  • Food and beverage pairings
  • Wine pairings
  • Calm demeanor
  • Quality control
  • Attention to detail
  • Decision-making
  • Time management
  • Order accuracy
  • Check payment processing
  • Service prioritization
  • Serving expertise
  • Food safety
  • Point of sale (POS) system operations
  • Food allergy awareness
  • Bill computation
  • Table bussing
  • Beverage service
  • Fine dining
  • Positive and professional
  • Menu memorization
  • Table setting arrangements
  • Guest relations
  • Salesmanship
  • Safe food handling
  • Menu presentation
  • Conflict resolution
  • Table turnover
  • Sales techniques
  • Food and wine pairings
  • Menu design
  • Price memorization
  • Dietary restriction support
  • Regulatory compliance
  • Dining area maintenance
  • Plate presentation
  • Food presentation
  • Point-of-sale system
  • POS operation
  • Dining customer service
  • Banquet coordination
  • Accurate money handling
  • Front-of-house display creation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waiter

La Terraza Mexican Grill And Bar
02.2021 - 04.2025

Saw Operator

Attala Steel Industries
01.2020 - 06.2020

Line Assembler

Mitchel Medals
01.2018 - 11.2018

High School Diploma -

Kosciusko High
Cesar Garcia