Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charbonne Lewis

Gulfport

Summary

Dedicated Direct Support Professional with extensive experience at Rem, enhancing client independence through compassionate caregiving and effective behavior redirection. Skilled in medication administration and relationship building, I have successfully improved client well-being and satisfaction by implementing tailored care plans and fostering open communication with families and interdisciplinary teams.

Overview

12
12
years of professional experience

Work History

Direct Support Professional

Rem
04.2024 - Current
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.

Cook

Moore Community House
08.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Collaborated with management team to develop new menu items.

Caregiver, Special Needs

Smrc
02.2022 - 04.2024
  • Prepared meals and snacks and fed clients.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
  • Offered support to assist with supervising special needs individuals in home.
  • Increased client''s independence with consistent skill-building exercises and positive reinforcement.
  • Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.

Clinical Supervisor

MDHS
03.2021 - 04.2023
  • Assessed patients, determined needs, and managed care.
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
  • Lead and directed team of Number clinical personnel and support staff.
  • Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
  • Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
  • Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
  • Utilized various outcome measures in order to evaluate the effectiveness of interventions and adjust treatment plans as necessary.
  • Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
  • Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
  • Conducted thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
  • Optimized scheduling processes that promoted efficient use of time in order to maximize clinician availability for direct patient contact.

PCA

At Home Care Inc
02.2021 - 01.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.

Resident Assistant

Seashore Highland
09.2013 - 11.2016
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.

Child-care

We One’s Llc
03.2015 - 05.2016
  • Ensured compliance with all local, state and federal regulations pertaining to childcare facilities by adhering to established procedures and protocols.
  • Enhanced parent satisfaction with childcare services by regularly communicating progress updates and addressing concerns.
  • Managed daily operations of the childcare facility, ensuring smooth workflow and efficient staff performance.
  • Established partnerships with community organizations to expand access to essential resources for families, such as affordable childcare, housing assistance, and mental health support services.
  • Helped maintain cleanliness of the childcare center by following strict hygiene protocols to ensure a safe environment for everyone involved.
  • Provided childcare assistance, ensuring a safe and nurturing environment for children while parents were away from home.
  • Championed inclusive practices within the childcare center, ensuring that all children and families felt welcomed and supported regardless of cultural or socioeconomic backgrounds.
  • Demonstrated flexibility when adapting to changing circumstances within the childcare setting or adjusting to varying student needs.
  • Developed strong relationships with families, fostering trust and confidence in our childcare program.

Education

No Degree - Culinary

Mcggc
Biloxi, MS

No Degree - General Studies

Hinds Community College
Raymond, MS

Graduate Certificate - Cosmetology

Virginia College of Jackson
Jackson, MS
01.2007

Danbury High School
Danbury, CT
06.2003

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Direct patient care
  • Transportation
  • Patient care
  • Disability awareness
  • Client transportation
  • ADL support
  • Social skills development
  • First aid and CPR
  • Wellness and nutrition knowledge
  • Client safety and first aid
  • CPR certification

Timeline

Direct Support Professional

Rem
04.2024 - Current

Cook

Moore Community House
08.2023 - Current

Caregiver, Special Needs

Smrc
02.2022 - 04.2024

Clinical Supervisor

MDHS
03.2021 - 04.2023

PCA

At Home Care Inc
02.2021 - 01.2023

Child-care

We One’s Llc
03.2015 - 05.2016

Resident Assistant

Seashore Highland
09.2013 - 11.2016

No Degree - Culinary

Mcggc

No Degree - General Studies

Hinds Community College

Graduate Certificate - Cosmetology

Virginia College of Jackson

Danbury High School

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Charbonne Lewis