Charitey Breaux
Foxworth
Summary
Driven Management Trainee enthusiastic about learning ins and outs of business while further advancing top-notch management skills. Adept leadership with complex problem-solving record. Detailed approach to cultivating strong employee relations.
Overview
1
1
year of professional experience
2022
2022
years of post-secondary education
Work History
Manager Trainee
Tower Loan
Colbert
09.2024 - 10.2025
- Assisted customers with loan applications and financial inquiries.
- Processed loan documents and maintained accurate customer records.
- Collaborated with team members to improve workflow efficiency.
- Handled cash, credit, and debit transactions accurately during shifts.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to improve service delivery standards.
- Handled escalated complaints while maintaining professionalism and empathy.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Power Homeschool
Bay St Louis , MsSkills
- Loan processing
- Customer service
- Record management
- Financial inquiries
- Team collaboration
- Communication skills
- Customer service focus
- Team leadership
- Team building
Timeline
Manager Trainee
Tower Loan
09.2024 - 10.2025
Power Homeschool