Charity Allen
Holly Springs
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Trainer
Thomas & Betts Corporation
03.1994 - 05.2011
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
• Trained to drive heavy equipment • Used windows 10 to help use Lean
Support Manager
Walmart
04.2011 - 08.2016
- Coached employees through day-to-day work and complex problems.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Assigned duties
- Made sure duties were completed
Cashier
M&W Grocery
06.2018 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Education
Diploma -
Gateway
Horn Lake, MS05.2010
Skills
- Cash Drawer Management
- Time Management Skills
- Verbal and Written Communication
- Money Handling
- Microsoft Office
- Accounting Softwares
- Complex Problem-Solving
- Work Task Prioritization
- Feedback Acceptance
- Training and Development
- Hospitality and Accommodation
- Inventory Management
- Coaching and Mentoring
- Stocking and Replenishing
Timeline
Cashier
M&W Grocery
06.2018 - 11.2021
Support Manager
Walmart
04.2011 - 08.2016
Trainer
Thomas & Betts Corporation
03.1994 - 05.2011
Diploma -
Gateway
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