Charla Isaac
Philadelphia
Summary
Detail-oriented leader known for strong organizational skills and compliance management. Successfully supervised daily operations, developed engaging programs, and maintained safety regulations to drive efficiency and community impact.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Unit Director
MBCI Boys And Girls Club
Philadelphia
05.2023 - 07.2025
- Supervised daily operations of youth programs and activities.
- Coordinated staff schedules to ensure adequate coverage for all events.
- Developed and implemented engaging educational programs for members.
- Managed relationships with parents, community partners, and stakeholders.
- Trained and mentored staff to enhance program delivery and participant engagement.
- Maintained compliance with safety regulations and organizational policies.
- Organized fundraising events to support club initiatives and community outreach.
- Evaluated program effectiveness through feedback from members and families.
- Maintained records of employee attendance, leave requests, payroll information.
- Provided direct supervision to team leaders and personnel in order to achieve goals.
- Monitored daily operations within the department in order to maximize efficiency levels.
- Created and managed budgets, monitored spending, and identified areas for cost savings.
Slot Supervisor
Pearl River Resort
Philadelphia
07.2022 - 09.2024
- Supervised daily operations of slot machines and gaming floor activities.
- Trained and mentored staff on customer service and machine operations.
- Monitored compliance with gaming regulations and internal policies.
- Resolved customer inquiries and issues related to slot machine usage.
- Conducted regular inspections of slot machines for maintenance needs.
- Collaborated with management to enhance guest experiences on the gaming floor.
- Assisted in scheduling staff shifts to ensure proper coverage during peak hours.
- Implemented procedures to maintain a clean and organized gaming environment.
- Resolved customer complaints promptly and professionally.
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Provided assistance to customers in understanding how to play various slot games properly.
- Audited employee timecards periodically for accuracy and completeness.
- Trained new employees on the use of gaming machines and proper procedures.
- Worked closely with security personnel to monitor high-value jackpots and other large payouts.
- Maintained accurate records of all financial transactions related to the slots area.
- Conducted daily audits of slot machines, paperwork, and cash drawers.
Teacher Assistant
Red Water Elementary School
Carthage
08.2012 - 05.2023
- Assisted teachers in preparing classroom materials and resources for daily lessons.
- Supported students with personalized learning and addressed individual needs in the classroom.
- Facilitated small group activities to encourage collaboration and peer learning among students.
- Maintained a clean and organized classroom environment to promote effective learning.
- Implemented behavior management strategies to ensure a positive classroom atmosphere.
- Communicated with parents regarding student progress and classroom activities regularly.
- Participated in staff meetings to discuss student needs and educational strategies effectively.
- Collaborated with special education staff to support students with diverse learning requirements.
- Assisted teachers in preparing and organizing materials for classroom activities.
- Developed positive relationships with students to promote a safe learning environment.
- Implemented behavior management systems according to school policy.
Education
Bachelor of Science - Interdisciplinary Studies
Mississippi State University
Starkville, MS05-2015
Associate of Arts - Liberal Arts
Meridian Community College
Meridian, MS08-2008
High School Diploma -
Choctaw Central High School
Philadelphia, MS05-2005
Certification
- CPR
Languages
English
Professional
Choctaw
Professional
Timeline
Unit Director
MBCI Boys And Girls Club
05.2023 - 07.2025
Slot Supervisor
Pearl River Resort
07.2022 - 09.2024
Teacher Assistant
Red Water Elementary School
08.2012 - 05.2023
Bachelor of Science - Interdisciplinary Studies
Mississippi State University
Associate of Arts - Liberal Arts
Meridian Community College
High School Diploma -
Choctaw Central High School
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