Charlene Cobb
Wesson,MS
Summary
At Premier Foot Clinic, I leveraged my expertise in clinical documentation and compassionate patient care to enhance clinic efficiency and patient satisfaction. Skilled in HIPAA compliance, patient care, clinical procedures, medical documentation,wound care dressing, and phlebotomy techniques, I significantly contributed to reducing patient wait times and improving the clinic's workflow. My dedication to quality care and patient safety fostered a trustworthy clinic environment. Strong focus on collaboration and adaptability in fast-past. Known for reliability, compassion, and effective communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant
Premier Foot Clinic
08.2010 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Perform wound care,suture removal, and dressing changes.
Unit Secretary Clerk
Central Mississippi Hospital
Jackson, Mississippi
08.2008 - 08.2010
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients
- Maintained electronic filing systems and categorized documents.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
- Volunteered to help with special projects of varying degrees of complexity.
- Enter data and orders for multiple Physicians
Registered Medical Assistant
Clinton Wellness Center
Jackson, Mississippi
12.2008 - 06.2010
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
Education
Medical Billing And Coding - Medical Billing And Coding
DeVry University
Lisle, IL03-2023
Associate of Applied Business - Register Medical Assistant
Antonelli College
Jackson12-2005
Skills
- Patient scheduling
- Medical terminology knowledge
- Clinical documentation
- Phlebotomy techniques
- Minor surgical assistance
- Patient assessments
- Wound care assistance
- Vital signs monitoring
- Simple dressings
- Electronic medical records
- Direct patient care
- Appointment setting
- Sterilization techniques
- Inventory and supply management
- Compassionate
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Timeline
Medical Assistant
Premier Foot Clinic
08.2010 - Current
Registered Medical Assistant
Clinton Wellness Center
12.2008 - 06.2010
Unit Secretary Clerk
Central Mississippi Hospital
08.2008 - 08.2010
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Medical Billing And Coding - Medical Billing And Coding
DeVry University
Associate of Applied Business - Register Medical Assistant
Antonelli College
Similar Profiles
Kelsi HutchinsonKelsi Hutchinson
Medical Assistant at Premier Foot And AnkleMedical Assistant at Premier Foot And Ankle
Nayree A. Cerrada C.Nayree A. Cerrada C.
Medical Assistant at Foot & Ankle PREMIER SPECIALISTSMedical Assistant at Foot & Ankle PREMIER SPECIALISTS
LILIAN MAILILIAN MAI
Medical Assistant at Foot And Ankle Premier SpecialistMedical Assistant at Foot And Ankle Premier Specialist