Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Mccreary

Gulfport,MS

Summary

Dynamic Table Games Dealer with proven expertise at Treasure Bay Casino and Hotel, excelling in high-pressure environments. Renowned for exceptional customer service and keen observation skills, fostering strong guest relationships that enhance loyalty. Adept in money handling, ensuring accurate transactions while promoting a safe and enjoyable gaming atmosphere.

Developed crucial skills in fast-paced, customer-focused environment, excelling in communication and conflict resolution. Adept at maintaining high level of attention to detail and ensuring compliance with rules and regulations. Seeking to transition into new field, leveraging these transferable skills in dynamic and engaging work setting.

Offering strong foundation in customer service and keen observational skills, paired with readiness to learn and grow in gaming industry. Brings quick grasp of game rules and strategies, along with solid numerical and communication abilities. Ready to use and develop interpersonal and multitasking skills in Table Games role.

Overview

3
3
years of professional experience

Work History

Table Games Dealer

Treasure Bay Casino and Hotel
Gulfport, MS
12.2024 - Current
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Answered players questions and resolved disputes to provide excellent customer service.

Table Games Dealer

Island View Casino And Resort
Gulfport, Mississippi
03.2023 - 11.2024
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to casino.
  • Managed chips and money transactions with attention to detail to prevent fraud.

Table Games Dealer

Treasure Bay Casino and Hotel
Gulfport, Mississippi
01.2022 - 02.2022
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Provided enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Improved dealer efficiency with periodic performance reviews and targeted feedback.
  • Maintained rules for games and identified instances of cheating, notifying security team.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Complemented player numbers to reach minimum levels for play of different games.

Education

High School Diploma -

Gulfport Highschool
Gulfport, MS
05-2013

Completion -

Crescent School For Gaming & Bartending
Gulfport, MS
12.2021

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Patience and composure
  • Memory retention

Timeline

Table Games Dealer

Treasure Bay Casino and Hotel
12.2024 - Current

Table Games Dealer

Island View Casino And Resort
03.2023 - 11.2024

Table Games Dealer

Treasure Bay Casino and Hotel
01.2022 - 02.2022

Completion -

Crescent School For Gaming & Bartending

High School Diploma -

Gulfport Highschool
Charles Mccreary