Chelsey Cooper
Brooksville
Summary
Dynamic office manager with a proven track record at Simply Elegant LLC, excelling in schedule coordination and communication strategies. Enhanced operational efficiency through effective document organization and staff training. Recognized for fostering a collaborative environment and driving improvements that elevated service delivery and employee satisfaction.
Overview
2025
2025
years of professional experience
Work History
Manager
Simply Elegant LLC
- Coordinated scheduling for meetings and appointments, optimizing time efficiency for team members.
- Organized and maintained filing systems, enhancing document retrieval processes.
- Assisted in preparing reports and presentations, supporting effective decision-making processes.
- Managed office communications, ensuring timely responses to inquiries and requests.
- Organized and maintained confidential documents and records.
- Assisted in preparation of reports and presentations for meetings.
- Coordinated travel arrangements and itineraries for staff members.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Managed scheduling and calendar coordination for executive staff.
- Managed correspondence and communication between departments to enhance operational efficiency.
Manager
Christian Housing
01.2020 - 10.2024
Secretary
Christian Housing
08.2014 - 01.2017
- Coordinated scheduling for meetings and appointments, optimizing time efficiency for team members.
- Organized and maintained filing systems, enhancing document retrieval processes.
- Assisted in preparing reports and presentations, supporting effective decision-making processes.
- Managed office communications, ensuring timely responses to inquiries and requests.
- Organized and maintained confidential documents and records.
- Assisted in preparation of reports and presentations for meetings.
- Coordinated travel arrangements and itineraries for staff members.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Managed scheduling and calendar coordination for executive staff.
- Managed correspondence and communication between departments to enhance operational efficiency.
Assistant Manager
Christian Housing
01.2018 - 2020
- Developed training materials for new hires, improving onboarding experience and knowledge retention.
- Collaborated with team members to implement process improvements, increasing service delivery speed.
- Conducted regular performance evaluations, providing constructive feedback to foster employee development.
- Assisted in managing daily operations and staff schedules to enhance workflow efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Led team to improve housing allocation processes, enhancing efficiency and resident satisfaction.
- Developed training programs for staff, fostering skill enhancement and operational consistency.
- Analyzed program performance metrics, identifying areas for improvement and driving data-informed decisions.
- Mentored junior staff in best practices, promoting professional development within the team.
Education
Business
East Mississippi Community College
Scooba, MSBusiness Administration
University of Phoenix
Tempe, AZSkills
- Office management
- Communication strategies
- Document organization
- Schedule coordination
Timeline
Manager
Christian Housing
01.2020 - 10.2024
Assistant Manager
Christian Housing
01.2018 - 2020
Secretary
Christian Housing
08.2014 - 01.2017
Manager
Simply Elegant LLC
Business
East Mississippi Community College
Business Administration
University of Phoenix