Chessica Stovall
Canton
Summary
Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.
Overview
13
13
years of professional experience
Work History
Service Coordinator
Azalea Christian Manor
08.2022 - Current
- Coordinated scheduling and communication between service teams and clients.
- Assisted in managing service requests to ensure timely resolutions.
- Supported implementation of service plans to enhance client satisfaction.
- Maintained accurate documentation of service activities and client interactions.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
Leasing Professional
The Blakely
11.2016 - 07.2022
- Toured prospective residents and guided them through the leasing process
- Prepared and completed lease agreements and collected deposits
- Maintain accurate resident and property records
- Build relationships within the community to support marketing
- Ensure vacant apartments are clean and tour-ready
- Respond to resident inquiries professionally and promptly
- Conduct property inspections and support day-to-day operations
- Follow Fair Housing guidelines and company policies
Office Coordinator
The Agency Haus
02.2013 - 11.2016
- Trained new staff on office protocols, fostering a collaborative work environment.
- Oversaw inventory management, reducing excess supplies and minimizing costs.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
Education
Bachelor of Arts - Business Management
University of Southern Mississippi
Hattiesburg, MSSkills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Resman
- Problem-solving
- Multitasking Abilities
- Yardi
- Detail orientation
- MS office expertise
- Fair housing regulations
- Lease agreements
- Unit inspection
Timeline
Service Coordinator
Azalea Christian Manor
08.2022 - Current
Leasing Professional
The Blakely
11.2016 - 07.2022
Office Coordinator
The Agency Haus
02.2013 - 11.2016
Bachelor of Arts - Business Management
University of Southern Mississippi
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