Summary
Overview
Work History
Education
Skills
Timeline
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Chicova Reed

Robinsonville

Summary

Dynamic professional with extensive experience in customer service and teamwork, notably at Popeyes® Louisiana Kitchen. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in cash handling and problem-solving, consistently delivering high-quality results while managing multiple projects and improving operational efficiency.

Overview

5
5
years of professional experience

Work History

Crew Member

Popeyes® Louisana Kitchen
10.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Server

Waffle House
01.2025 - 03.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Lead Coordinator

DHL Supply Chain
11.2020 - 08.2022
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Assisted management with recruitment efforts, helping to build a stronger team capable of handling larger workloads.
  • Analyzed performance data to identify areas of improvement for future projects, leading to more effective workflows.
  • Evaluated current organizational processes in order to identify inefficiencies and develop innovative solutions that increased project success rates.

Education

Lake Cormorant High
Lake Cormorant, MS
05.2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling

Timeline

Server

Waffle House
01.2025 - 03.2025

Crew Member

Popeyes® Louisana Kitchen
10.2023 - Current

Lead Coordinator

DHL Supply Chain
11.2020 - 08.2022

Lake Cormorant High

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Chicova Reed