Dedicated sales consultant with expertise in customer engagement, problem-solving, and relationship management. Proven ability to analyze customer needs and enhance satisfaction through effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Gray Daniels Toyota
Brandon
07.2025 - 10.2025
Assisted customers in selecting vehicles based on needs and preferences.
Demonstrated vehicle features and technology to enhance customer understanding.
Collaborated with team members to ensure smooth sales processes and customer satisfaction.
Managed customer inquiries via phone, email, and in-person interactions.
Analyzed customer needs and identified solutions to meet their requirements.
Sales & Client Account Specialist
Mazda of Jackson
Jackson
01.2023 - 07.2025
Managed client communications to ensure satisfaction and address concerns effectively.
Coordinated service appointments to optimize workflow and enhance customer experience.
Facilitated follow-up calls to ensure ongoing client engagement and loyalty.
Developed relationships with key accounts and maintained communication with them regularly.
Client Service & Relationship Coordinator
Half Shell Oyster House
Flowood
01.2021 - 12.2023
Managed customer inquiries and resolved issues promptly and effectively.
Assisted in training new team members on customer service protocols.
Planned promotional activities to increase customer engagement and loyalty.
Monitored inventory levels and facilitated timely orders for supplies.
Created and maintained schedules for staff to optimize workflow efficiency.