Results-oriented professional with experience in customer service and team collaboration. Skilled in problem identification and time management, ensuring smooth operations and high customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Dog Groomer
PetSmart Charities
Starkville
12.2024 - 02.2026
Groomed dogs using clippers, scissors, and bathing equipment.
Provided excellent customer service to pet owners during appointments.
Advised pet owners on grooming care and maintenance techniques.
Assisted in scheduling grooming appointments for clients efficiently.
Overnight Cashier
Sprint Mart
Starkville
08.2024 - 01.2026
Processed cash and card transactions accurately, ensuring smooth customer experiences during overnight shifts.
Trained new cashiers on operational procedures and customer service standards effectively.
Maintained cleanliness and organization of cashier area and storefront to enhance customer satisfaction and operational efficiency.
Monitored inventory levels and restocked items promptly to minimize stockouts and support sales.
IA & CHA
Mississippi State Housing Services
Starkville
10.2023 - 08.2024
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.