CHONTA' OLIVIA STIFF
Jackson,MS
Summary
A dedicated and focused candidate who excels at prioritizing, completing multiple tasks, and working in a timely and accurate manner, all while seeking a role of increased responsibility and advancement. Experienced Office Coordinator and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and a leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office Coordinator
REM Mississippi/Sevita Health
12.2023 - Current
- Answers and manages incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacts with customers by phone, email, or in-person to provide information.
- Provides administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintains office supplies inventory by checking stock and ordering new supplies.
- Provides clerical support, addressing routine, and special requirements.
- Tracking records, filing documents and maintaining communication between clients to manage office protocols.
- Serves as a point of contact for clients, nurses, and vendors visiting the office, providing exceptional customer service.
- Maintains strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increases efficiency by regularly evaluating office workflow and recommending improvements as necessary to the Director.
- Assists with the hiring process, providing onboarding paperwork to new employees to promote company culture.
- Efficiently supervises filing, sorting and handling incoming and outgoing mail.
- Coordinates outside company events, fostering team building
- Create, maintain and updates filing systems for paper and electronic documents.
Museum Curator/Administrative Support
CITY OF JACKSON-SMITH ROBERTSON MUSEUM
12.2021 - 12.2023
- Greeted guest and provided narratives and/or tours of the museum if requested
- Opened and closed the museum daily
- Assisted with managerial office duties
- Edited/Proofread transmittal reports
- Deposited monies
- Created and submitted monthly reports
- Created calendars and updated admission and gift shop inventory reports
- Scheduled and reserved rental spaces for events for outside patrons
- Assisted with reservations, set-up, and clean-up for events within the museum.
Administrative Assistant Support/Secretary
CITY OF JACKSON-SMITH ROBERTSON MUSEUM
08.2019 - 12.2021
- Opened and closed museum daily
- Assisted with managerial office duties
- Edited and proofread transmittal documents
- Deposited monies
- Created and submitted monthly reports
- Updated admission and gift shop inventory reports
- Scheduled and reserved space for events for outside patrons
- Assisted with set-up and clean-up for events in museum
- Greeted guest and provided narratives and tours of museum
Region II Team Lead/Data Entry Clerk II
MS DEPARTMENT OF HEALTH SERVICES/STD-HIV SURVEILLANCE
10.2017 - 06.2019
- Entered Region I-III Chlamydia, Gonorrhea, Syphilis, HIV, and Hepatitis C data from faxed, mailed or electronic lab reports
- Updated, confirmed, and filed Chlamydia, Gonorrhea, Syphilis, HIV, and Hepatitis C lab information in designated filing system
- Provided hardcopy back-up lab reports to Disease Intervention Specialist (DIS) upon request
- Verified all information on paper lab reports are updated and accurate in MSDH facility database
- Distributed incoming department mail on designated days
- Adhered to all HIPAA regulations and provisions of MSDH policies and procedures of privacy laws
- Followed all MSDH standards of conduct of facility laws
- Added and updated Return-To-Care (RTC) Line listing spreadsheet.
Administrative Assistant II
MS DEPARTMENT OF HUMAN SERVICES/YOUTH SERVICES
06.2015 - 11.2016
- Routed correspondences and other materials to assigned counselors
- Prepared and updated juvenile reports and files
- Assembled and provided disposal of juvenile court documents and file folders
- Referred incoming telephone calls and guest to appropriate departments and/or counselors
- Processed monthly data reports for Region III Madison County Youth Services Department information database
- Performed all major and minor office duties as assigned.
Education
No Degree - Medical Office Assistance
Ultimate Medical Academy - Clearwater
Clearwater, FL12.2024
OFFICE MANAGEMENT/CODING -
VIRGINIA COLLEGE
Ridgeland, MS05.2017
GENERAL STUDIES -
CALLAWAY HIGH SCHOOL
Jackson, MS05.1997
Skills
- Museum managerial assistance
- Administrative Support
- Front Desk Administrative Assisting/Secretarial Duties
- Customer Relations-Facility Reservations-Museum Tours
- Event Scheduling/Planning
- Excel/Access/Power Point Spreadsheet Programs
- Monthly Reporting/Monetary Deposits
- Updating and Submitting Monthly Financial Reports
- Data Entry
- Office Administration
- Office Management
- Customer Service
Accomplishments
- 2024 MS DisAbility Rights Planning Board
- 2023 Visit Jackson S.U.M.M.I.T Hometown Hero Award
References
- Umekia Walls, Jackson Public Schools-Jim Hill High School, Former HIV/STD Manager, (601) 376-8870
- Demetria Taylor, City of Jackson, Human Resources, (601) 960-0335
- LaMonday Washington, REM Mississippi/Sevita Health Finance/Account Manager, (601) 939-0394
Affiliations
- 2024 MS DisAbility Rights Planning Staff Member
Timeline
Office Coordinator
REM Mississippi/Sevita Health
12.2023 - Current
Museum Curator/Administrative Support
CITY OF JACKSON-SMITH ROBERTSON MUSEUM
12.2021 - 12.2023
Administrative Assistant Support/Secretary
CITY OF JACKSON-SMITH ROBERTSON MUSEUM
08.2019 - 12.2021
Region II Team Lead/Data Entry Clerk II
MS DEPARTMENT OF HEALTH SERVICES/STD-HIV SURVEILLANCE
10.2017 - 06.2019
Administrative Assistant II
MS DEPARTMENT OF HUMAN SERVICES/YOUTH SERVICES
06.2015 - 11.2016
No Degree - Medical Office Assistance
Ultimate Medical Academy - Clearwater
OFFICE MANAGEMENT/CODING -
VIRGINIA COLLEGE
GENERAL STUDIES -
CALLAWAY HIGH SCHOOL
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