Chris Ansley
Bay St Louis,MS
Summary
Dynamic food/beverage industry professional with a proven track record in team leadership and exceptional results. Expertise in inventory management, customer service, and strict adherence to health and safety standards drives operational excellence. Recognized for adaptability and effective communication skills, fostering a collaborative work environment that enhances efficiency and propels success in beverage management. Committed to embracing new challenges while leveraging strong problem-solving abilities and a positive attitude to contribute meaningfully to team objectives. Proficient in Microsoft Office, Excel, Outlook, and training staff on P.O.S. systems, Kronos Time Keeping, and employee scheduling.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Beverage Supervisor
Island View Casino Resort
Gulfport, MS
04.2025 - Current
- Oversaw beverage service operations, ensuring strict adherence to health and safety regulations.
- Trained and mentored staff on beverage preparation and customer service standards.
- Monitored and adjusted inventory processes to ensure efficient stock levels and decrease waste.
- Developed and maintained relationships with vendors to ensure quality product supply.
- Monitored daily sales reports to identify trends and adjust offerings accordingly.
- Led regular staff meetings to address performance issues and promote team cohesion.
- Analyzed and improved ordering procedures, resulting in increased efficiency within inventory management systems.
- Cultivated a culture of punctuality and regular attendance to maintain team effectiveness and satisfy customer needs.
- Facilitated pre-shift huddles with staff to ensure teams were prepared to expertly address guests' beverage needs.
- Improved team performance with regular training sessions on product knowledge, customer service skills, and safety regulations.
- Swiftly handled customer grievances, leading to strengthened guest relations and increased repeat business potential.
- Promoted a supportive work culture by employing effective communication techniques that strengthened collaboration among team members.
- Managed a team of 100 bartenders, beverage servers, and bar attendants to maintain high standards of customer satisfaction.
- Mentored and developed beverage staff in proper techniques, knowledge, and skills to enhance service quality.
- Collaborated with management to develop seasonal menus, incorporating current trends and customer preferences.
- Monitored and enforced health code regulations, achieving consistently high inspection scores for the department.
- Monitored beverage inventory levels and coordinated purchasing to maintain optimal stock availability.
Store Manager
Bay Tobacco
Waveland, MS
07.2023 - 04.2025
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory levels.
- Cultivated relationships with vendors.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Journeyman Electrician
MMR
Baton Rouge, LA
08.2016 - 01.2020
- Electrical Installations, Terminating Instruments, DCS, Meters Transformers, Performing Loop Checks, Troubleshooting, Order Materials.
- Understanding drawings, loop sheets, one lines, schematics, overall building prints and job scope.
Maintenance Team Leader
CBI Walker Facility
Baton Rouge, LA
03.2015 - 05.2016
- Responsible for all aspects of electrical maintenance for pipe fabrication yard. Works on paint pumps, paint booths, blast pots and blast recovery system.
Journeyman Electrician
VECTOR
Baton Rouge, LA
07.2014 - 07.2015
- Maintaining all aspects of electrical equipment and general maintenance of property
Journeyman Electrician
PERFORMANCE ELECTRIC INC.
Baton Rouge, LA
01.2010 - 03.2014
- Responsible for all aspects of electrical design, installation and repair, times for managing a crew to complete jobs in timely manner.
Skills
- Sanitation standards
- Health and safety regulations
- Bar equipment maintenance
- Beverage making
- Ordering supplies
- POS software proficiency
- Customer complaint resolution
- Inventory management
- PC proficient
- Problem-solving
- Operations oversight
- Time management
Certification
Advanced EXCEL training
NCCER Certification
Timeline
Beverage Supervisor
Island View Casino Resort
04.2025 - Current
Store Manager
Bay Tobacco
07.2023 - 04.2025
Journeyman Electrician
MMR
08.2016 - 01.2020
Maintenance Team Leader
CBI Walker Facility
03.2015 - 05.2016
Journeyman Electrician
VECTOR
07.2014 - 07.2015
Journeyman Electrician
PERFORMANCE ELECTRIC INC.
01.2010 - 03.2014
Additional Information
- EDUCATION ;
- Baton Rouge VoTech ; Electrical and Instrumentation, Drafting.
- AutoCad ABC School ; Electrical and Instrumentation.
- NCCER ; Electrical Certification