Christian Castro
Pearl
Summary
Dynamic Auto Technician with proven expertise at Phil Moore Buick GMC in advanced diagnostics and engine repair. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Skilled in brake systems and committed to safety protocols, I excel in problem-solving and team collaboration to ensure optimal vehicle performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Auto Technician
Phil Moore Buick Gmc
02.2019 - 02.2025
- Analyzed and resolved issues in vehicle systems, specifically targeting engines, brakes, and transmissions, to maintain operational efficiency.
- Administered regular maintenance services, focusing on oil changes and tire rotations, to uphold operational standards and customer satisfaction.
- Conducted thorough assessments using diagnostic tools and equipment to pinpoint issues effectively.
- Analyzed existing service workflows and partnered with team members to implement streamlined processes.
- Detailed service records and documentation for customer vehicles, ensuring precision and reliability.
Tech Apprentice
Mac Haik Chevrolet
08.2016 - 02.2019
- Assisted technicians in diagnosing vehicle issues using advanced diagnostic tools.
- Supported service advisors in managing customer inquiries and scheduling appointments efficiently.
- Conducted routine maintenance tasks, ensuring adherence to safety protocols and quality standards.
- Collaborated with team members to streamline workflow processes, enhancing shop efficiency.
- Participated in training sessions to improve technical skills and knowledge of automotive systems.
Education
High School Diploma -
Leake Central High
Carthage, MSNo Degree - Auto Tech
GM Technical College
New Orleans, LASkills
- Hazardous waste management
- Replacing parts
- Brake systems
- Electronic testing
- Engine repair
- Heating and air conditioning
- Suspension systems
- Computerized equipment
- Inspecting vehicles
- Advanced diagnostics
- Fluid services
- Vehicle inspections
- Exhaust systems
- Battery services
- Driveability diagnostics
- Alignment services
- Electrical systems
- Performance tuning
- Preventative maintenance
- Engine overhauls
- Valid Driver's license
- Managing parts
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Hand and power tools
- Attention to detail
- Preventive maintenance services
- Team collaboration
- Safety protocols and procedures
- Electrical experience
- Verbal and written communication
- Safety awareness
- Installing equipment
- Vehicle inspection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Auto Technician
Phil Moore Buick Gmc
02.2019 - 02.2025
Tech Apprentice
Mac Haik Chevrolet
08.2016 - 02.2019
High School Diploma -
Leake Central High
No Degree - Auto Tech
GM Technical College