Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained client medical history, medication information, symptoms, and allergies.
Completed EKGs and other tests based on patient presentation in office.
Oriented and trained new staff on proper procedures and policies.
Refill medications via telephone, EMR, and fax.
Make sure medications are accurate and up to policy standards.
Make sure patients are in compliance with visits and medication adherence.
Communicate with pharmacists and patients to make sure that all refills and prescriptions are sent and filled correctly.
Certified Medical Assistant
Mittal Kidney and Dialysis
09.2023 - 07.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Triage/Take Vitals
Insurance Verification
Scheduling/Completing Telehealth visits
Assist provider’s with examinations
Send/Receive medical records
Navigate through various hospitals databases to retrieve patient information.
Certified Medical Assistant
Northwest Regional Medical Center
02.2022 - 05.2023
Working in the triage area of the hospital, I had one of the most critical roles in determining the order in which patients would be admitted into the hospital. Other responsibilities that I was responsible for included but not limited to were help maintain patient flow and keep patients wait times down, charting patient information both manually and electronically, coding, point of care testing, vitals, registering patients, patient rooming and transportation, verifying and submitting insurance information.
Certified Medical Assistant
The Woman’s Clinic
12.2020 - 01.2022
As a medical assistant at this facility, I was responsible for maintaining patient records as well as verifying patient insurance and other payment methods. I made sure that patients understood procedures as instructed by physician on call. In addition, I also assisted with examinations such as postpartum healthcare visits, annual wellness checks, and other obstetrical duties.
Medical Assistant Internship
A Healthy You Medical Clinic
09.2020 - 12.2020
As a medical assistant it was my job to provide a full range of Medical Assistant duties and support as part of the patient medical care team. My primary duties of this position were patient rooming, collecting patient vital signs, point of care testing, documentation in the electronic medical record (EHR), maintaining patient flow, stocking exam rooms, assisting with procedures and treatments, communicating with efficiency and verifying that lab, x-ray or procedure reports are available for provider. I was also required to input computer functions and medication reconciliation, coding of medical and laboratory procedures, order entry and scheduling of appointments.
Sales Associate
Stage Stores
03.2018 - 09.2020
As a sales associate, I helped create the energy and excitement around the store products by showing the customer cost efficient merchandise that fit well in with the customer’s shopping needs. I understood that to deliver great customer service like no other, it must first start with discovering the customers’ needs.
Sales Associate
Simply 10
10.2016 - 01.2018
It was my responsibility to help ensure customer satisfaction. If the customer had a question of any sort whether that be in person or over the phone it was my job to make sure he/she left with the information they needed. I was also responsible for organizing and restocking the inventory.