Christianna Hughes
Belzoni
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Teleperformance
08.2023 - 01.2024
Account management and order calls.
Pack Flow
Amazon fulfillment center
09.2022 - 02.2023
Cashier/Service TA
Walmart
11.2021 - 09.2022
Package Handler
FedEx
10.2020 - 03.2021
loading and unloading trucks.
Education
High School Diploma -
Amanda Elzy High School
Greenwood, MS05-2019
Skills
- In-depth product knowledge
- Inbound and Outbound Calling
- Consultative Sales
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer satisfaction measurement
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking
- Calm under pressure
- Time management
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Customer service excellence
- Cash handling and management
- Customer relations
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Product packaging
- Package loading
- Packaging and labeling
- Cleaning and organizing
- Self-motivated and disciplined
Timeline
Customer Service Representative
Teleperformance
08.2023 - 01.2024
Pack Flow
Amazon fulfillment center
09.2022 - 02.2023
Cashier/Service TA
Walmart
11.2021 - 09.2022
Package Handler
FedEx
10.2020 - 03.2021
High School Diploma -
Amanda Elzy High School
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