Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christina Russell

Jackson

Summary

Dedicated bank teller with over 10 years of experience in customer service and transaction processing. Known for strong attention to detail and problem-solving abilities, contributing to improved service delivery and customer engagement. Committed to maintaining compliance with banking regulations.

Overview

10
10
years of professional experience

Work History

Bank Teller

Trustmark
Byram
09.2015 - Current
  • Process customer transactions accurately and efficiently.
  • Maintain cash drawer and ensure balanced funds daily.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assist customers with account inquiries and product information.
  • Promoted bank services, contributing to increased customer satisfaction and engagement.
  • Handled customer complaints with professionalism, ensuring resolution and maintaining customer trust.
  • Ensure compliance with banking regulations and security procedures.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Maintained confidentiality of bank records, transactions and customer information.

Education

Associate of Arts - Home Economics

Hinds Community College
Raymond, Mississippi, MS
05-1982

Skills

  • Cash management
  • Transaction processing
  • Account verification
  • Fraud detection
  • Compliance adherence
  • Customer relationship management
  • Customer account support

Languages

German
Professional

Timeline

Bank Teller

Trustmark
09.2015 - Current

Associate of Arts - Home Economics

Hinds Community College
Christina Russell