Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Timeline
Generic

Christo Burnham

Madison

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Auto Damage Adjuster

GEICO
Baton Rouge
01.2016 - Current
  • Managed high volume of active auto claims simultaneously while maintaining service and accuracy standards
    • Wrote and negotiated repair estimates using CCC/Mitchell/Audatex (whichever you used)
    • Reduced claim cycle time by X% through proactive rental and repair coordination
    • Maintained high customer satisfaction scores in a high-volume territory
    • Controlled claim severity through accurate damage analysis and shop negotiations
  • Evaluated auto damage claims for compliance with company policies and accuracy
  • Mentored junior adjusters on claims handling best practices and company procedures

Manager

Vasilio’s Greek Cuisine
Madison
01.2010 - 01.2015
  • Directed daily operations of small restaurant, overseeing staffing, scheduling, and customer service to ensure smooth functioning
  • Supervised and trained team of 5+ employees, improving service efficiency and guest satisfaction
  • Managed inventory control, vendor relationships, and weekly ordering to maintain cost targets
  • Resolved customer escalations and service issues, safeguarding brand reputation and enhancing customer loyalty
  • Oversaw cash handling, deposits, and daily financial reporting

Refinish Technician

Capitol Body Shop
Ridgeland
01.2006 - 01.2010
  • Executed surface preparation, color matching, and refinishing for collision-damaged vehicles, ensuring high-quality results
  • Mixed and applied primers, basecoats, and clearcoats according to manufacturer specifications, achieving optimal finish quality
  • Ensured quality control standards were met, reducing rework and cycle time
  • Partnered with estimators and body technicians to coordinate repair processes, ensuring accurate and timely completion
  • Maintained OSHA safety compliance and proper hazardous material handling

Education

Bachelor of Business Administration -

Mississippi College
Clinton, MS
01.2013

Skills

  • Collision repair
  • Analyzing damage
  • Repairs
  • CCC Estimating software
  • I-Car certification
  • Understanding processes
  • Attention to detail

Leadership Experience

Ability to manage multiple items simultaneously and meet deadlines, while maintaining the highest standards of Customer Service.

Communication Skills

Strong written and verbal communication skills, including the ability to provide and receive constructive feedback and collaborate effectively with coworkers and managers.

Timeline

Auto Damage Adjuster

GEICO
01.2016 - Current

Manager

Vasilio’s Greek Cuisine
01.2010 - 01.2015

Refinish Technician

Capitol Body Shop
01.2006 - 01.2010

Bachelor of Business Administration -

Mississippi College
Christo Burnham