CHRISTOPHER Jeffries
Holly Springs
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
Big Lot's
Southaven
02.2025 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed inventory levels and coordinated restocking of merchandise as needed.
- Implemented visual merchandising strategies to enhance product displays and customer experience.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Oversaw cash management processes, ensuring accuracy during transactions and deposits.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Assistant Manager
Big Lot's
Southaven
09.2018 - 02.2025
- Supervised daily operations and ensured adherence to company policies.
- Trained and mentored staff to enhance customer service skills.
- Coordinated inventory management and stock replenishment processes.
- Assisted in scheduling and managing employee shifts effectively.
- Implemented promotional displays to enhance product visibility in-store.
- Collaborated with management to develop staff training programs.
Education
Holly Springs High School
HOLLY SPRINGS, MsSkills
- Inventory management
- Visual merchandising
- Cash handling
- Employee training
Timeline
Store Manager
Big Lot's
02.2025 - Current
Assistant Manager
Big Lot's
09.2018 - 02.2025
Holly Springs High School