Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Gardner

Belmont

Summary

Dynamic professional with a proven track record at Countrywood Assisted Living, enhancing patient care and team efficiency. Expert in client support and task organization, adept at implementing cost-saving initiatives and mentoring new hires. Excels in professional phone etiquette and effective time management, driving high-quality standards and operational excellence.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

8
8
years of professional experience

Work History

Receptionist

Mantachie Full Service
04.2022 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Certified Nursing Assistant Supervisor

Countrywood Assisted Living
02.2017 - 04.2022
  • Developed individualized care plans for patients based on assessments, medical histories, and specific needs for personalized attention.
  • Contributed to cost-saving initiatives by monitoring supplies usage, reducing waste, and identifying more efficient methods of providing care.
  • Mentored new hires through comprehensive orientations and hands-on training experiences for seamless integration into the team.
  • Maintained high-quality patient care standards by implementing evidence-based nursing practices and protocols.
  • Enhanced patient care by overseeing daily operations and supervising a team of Certified Nursing Assistants.

Education

High School Diploma -

MS Job Core
Crystal Springs, Ms
05-2006

Skills

  • Proficient in Task Organization
  • Effective Time Management
  • Professional Phone Etiquette
  • Detail-Oriented Data Entry
  • Client Support Expertise
  • Verbal and written communication

Timeline

Receptionist

Mantachie Full Service
04.2022 - 01.2025

Certified Nursing Assistant Supervisor

Countrywood Assisted Living
02.2017 - 04.2022

High School Diploma -

MS Job Core
Christy Gardner