Cierra Sharp
Byhalia
Summary
Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Specialist
Sephora
Olive Branch
04.2022 - Current
- Collaborated with cross-functional teams to streamline project workflows.
- Generated reports to track performance metrics of team members.
- Created training materials for new hires on the company's procedures and policies.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Implemented strategies to take advantage of new opportunities.
- Assessed company operations for compliance with safety standards.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Security Officer
Andy Frain
Byhalia
01.2023 - 01.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded promptly to alarms and emergency situations as they arose.
Trainer
DHL Supply Chain
Memphis
04.2020 - 12.2021
- Developed training materials for new employee onboarding sessions.
- Facilitated workshops to enhance team skills and knowledge retention.
- Evaluated training effectiveness through participant feedback and assessments.
- Collaborated with management to align training programs with company goals.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
- Documented all training activities including attendance records, feedback forms, surveys.
- Recommended changes or improvements in existing training processes as needed.
Warehouse Worker
Amazon
Byhalia
08.2019 - 07.2020
- Operated forklifts to transport materials across the warehouse.
- Sorted and organized inventory for efficient retrieval processes.
- Conducted regular inspections of equipment for safety compliance.
- Maintained cleanliness and organization of work areas at all times.
- Recorded inventory counts using warehouse management systems accurately.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Organized warehouse space for efficient storage of products.
Deli Clerk
Kroger
Olive Branch
01.2018 - 03.2019
- Prepared deli products according to company standards and customer preferences.
- Operated slicing machines and scales for precise food preparation.
- Assisted customers with product selection and provided recommendations.
- Restocked inventory to ensure product availability and freshness.
- Followed health and safety guidelines for food handling and storage.
- Processed customer transactions accurately at the register area.
Piggly wiggly
Cashiers
Byhalia
09.2016 - 12.2017
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Byhalia High School
Byhalia, MSSkills
- Team collaboration
- Problem solving
- Effective communication
- Cross-functional team leadership
- Change management
- Logistics coordination
- Program evaluation
- Active listening
- Problem-solving
- Time management abilities
- Coaching and mentoring
- Workflow automation
- Analytical thinking
- Project workflow optimization
- Performance metrics analysis
- Training material development
- Report generation
Timeline
Security Officer
Andy Frain
01.2023 - 01.2024
Specialist
Sephora
04.2022 - Current
Trainer
DHL Supply Chain
04.2020 - 12.2021
Warehouse Worker
Amazon
08.2019 - 07.2020
Deli Clerk
Kroger
01.2018 - 03.2019
Piggly wiggly
Cashiers
09.2016 - 12.2017
Byhalia High School