Summary
Overview
Work History
Education
Skills
Timeline
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Clare Reeder

New Albany

Summary

Dynamic Account Manager Liaison at TNAA with a proven track record in client relations and issue resolution. Enhanced client satisfaction through strategic relationship building and exceptional customer service, achieving high retention rates. Skilled in documentation and reporting, I excel in anticipating client needs and fostering collaboration within teams.

Overview

7
7
years of professional experience

Work History

Account Manager Liaison

TNAA
06.2022 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Insurance Bank Clerk

BNA Bank
07.2021 - 06.2022
  • Keep up with insurance for all BNA loan customers.
  • Talk daily with insurance companies
  • Take payments


Bank Teller

BNA Bank
05.2018 - 07.2021
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Associate of Science - Accoutning

Northeast Mississppi Community College
Booneville, MS
05-2017

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Relationship building
  • Strategic planning
  • Goal oriented
  • Relationship building and management
  • Issue resolution
  • Team Training
  • Documentation and reporting
  • Overcoming objections

Timeline

Account Manager Liaison

TNAA
06.2022 - Current

Insurance Bank Clerk

BNA Bank
07.2021 - 06.2022

Bank Teller

BNA Bank
05.2018 - 07.2021

Associate of Science - Accoutning

Northeast Mississppi Community College

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Clare Reeder