Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Clarissa Burcham

2929 Hwy 178, Tupelo

Summary

Dynamic Bakery Team Lead at Walmart with a proven track record in optimizing staffing and enhancing customer loyalty. Skilled in effective communication and health compliance, I successfully improved operational efficiency and product quality while fostering a motivated team environment. Committed to delivering exceptional service and maintaining high standards in all aspects of bakery operations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Bakery Team Lead

Walmart
03.2007 - 06.2025
  • Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.
  • Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
  • Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
  • Maintained and controlled inventory of baked goods.

Medical Debt Collector

Efficieny Billing Service
08.2005 - 09.2007
  • Assisted in reconciling deposit and patient collections.
  • Increased successful debt collections by implementing effective communication and negotiation strategies with patients.
  • Improved patient satisfaction by providing compassionate and empathetic assistance in resolving their medical debts.
  • Reduced account delinquencies through diligent follow-up on past due accounts and negotiating feasible repayment options tailored to individual financial situations.
  • Maintained a detailed knowledge of federal and state regulations governing medical debt collections, ensuring full compliance with all applicable laws and ethical standards.

Education

Accounting And Finance

Mooreville Attendance Center
Mooreville, MS
05-1998

Skills

  • Stock rotation
  • Adaptability and flexibility
  • POS system operation
  • Self motivation
  • Health and safety compliance
  • Team building
  • Effective communication
  • Customer service
  • Microsoft office
  • Critical thinking
  • Problem-solving abilities
  • Reliable and responsible

Certification

  • [Area of expertise] License - [Timeframe]

Timeline

Bakery Team Lead

Walmart
03.2007 - 06.2025

Medical Debt Collector

Efficieny Billing Service
08.2005 - 09.2007

Accounting And Finance

Mooreville Attendance Center

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Brenda Clarissa Burcham