Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cleveyona Chambers

Jackson

Summary

Dedicated PCA with extensive experience at Caring Senior Service, skilled in vital signs monitoring and providing compassionate care. Proven ability to enhance patient well-being through emotional support and recreational activities. Strong communication skills and a commitment to maintaining safety and hygiene standards ensure exceptional service delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PCA

Caring Senior Service
Jackson
12.2024 - 03.2025
  • Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Prepared meals according to dietary guidelines set forth by the physician or dietitian.
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Provided emotional support and companionship to elderly clients experiencing loneliness or depression.

PCA

At Home Care Inc
Jackson
01.2024 - 04.2024
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Prepared meals according to dietary guidelines set forth by the physician or dietitian.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.

Provider Services Representative

Centene-Remote
03.2023 - 04.2024
  • Reviewed provider accounts regularly for compliance with established criteria.
  • Maintained detailed records of client communications in the company's database system.
  • Followed up with clients on outstanding documents or payments required for processing claims or services rendered.
  • Assisted customers in navigating the online portal for self-service requests.

PCA

Help At Home Health Care
Jackson
06.2023 - 09.2023
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Prepared meals according to dietary guidelines set forth by the physician or dietitian.
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.

Customer Service Representative/Call Center Representative

Molina Healthcare
Jackson
06.2021 - 02.2023
  • Provided accurate information about products and services to customers.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Wingfield High School
Jackson, MS
06-2021

Skills

  • Vital signs monitoring
  • Personal care assistance
  • Meal preparation
  • Light housekeeping
  • Recreational activity support
  • Client documentation
  • Customer service
  • Companionship provision
  • Household management
  • Hygiene reminders
  • Emotional support
  • Communication skills
  • HIPAA compliance
  • Team collaboration
  • Daily living assistance
  • Safety awareness
  • Compassionate care
  • Medical terminology
  • Emergency response
  • Patient documentation
  • Nutrition monitoring
  • Infection control
  • ADL support
  • Bed preparation
  • Feeding assistance
  • Patient education
  • Vitals documentation

Languages

English
Professional

Certification

  • Personal Care Assistant
  • CPR/AED/First Aid
  • Certificate of Professional Training

Timeline

PCA

Caring Senior Service
12.2024 - 03.2025

PCA

At Home Care Inc
01.2024 - 04.2024

PCA

Help At Home Health Care
06.2023 - 09.2023

Provider Services Representative

Centene-Remote
03.2023 - 04.2024

Customer Service Representative/Call Center Representative

Molina Healthcare
06.2021 - 02.2023

High School Diploma -

Wingfield High School

Similar Profiles

CREATE PROFILE
Cleveyona Chambers