Cliff Cates
Guntown
Summary
Safety-focused Hub Specialist with over 15 years of experience in vehicle operation, inventory management, and quality control. Proven track record in maintaining safety compliance and delivering exceptional customer service.
Overview
16
16
years of professional experience
Work History
Hub Specialist
AutoZone
Tupelo
08.2010 - 05.2026
- Operated delivery vehicle to transport goods efficiently.
- Maintained accurate logs of deliveries and pickups.
- Inspected vehicle daily for safety and compliance.
- Communicated with dispatch to coordinate delivery schedules.
- Assisted customers with loading and unloading products.
- Followed designated routes to ensure timely deliveries.
- Resolved customer inquiries regarding delivery status promptly.
- Adhered to all traffic regulations during operations.
- Ensured all deliveries were properly documented and signed for.
- Maintained professional appearance and attitude at all times while representing the company.
- Delivered goods to customers in a timely and accurate manner.
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Unloaded and reloaded delivery items.
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
- Followed DOT regulations when driving commercial motor vehicles.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Stayed up-to-date with routes, traffic patterns, hazardous conditions.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
- Checked product quality to ensure it met customer standards.
- Responded quickly to emergency situations while on the road.
- Verified accuracy of invoices against delivery receipts.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Reported any accidents or incidents immediately to management team.
- Performed minor repairs on delivery vehicle as needed.
- Coordinated inventory management processes to optimize stock levels and product availability.
- Assisted customers with inquiries, providing knowledgeable support and product recommendations.
- Implemented training programs for new staff, enhancing team performance and service quality.
- Managed daily operations in the hub, ensuring efficiency and adherence to safety protocols.
- Maintained organized workspaces, ensuring compliance with AutoZone's operational standards and policies.
- Provided excellent customer service to internal and external customers.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Responded promptly to customer complaints or inquiries related to package delivery issues.
- Tracked orders from beginning stages through completion ensuring accurate tracking information was provided at all times.
- Maintained a clean and safe working environment within the hub facility.
- Assisted with loading and unloading trucks as needed.
- Handled hazardous materials in accordance with federal, state, and local regulations.
- Investigated discrepancies between physical inventory counts and system records.
- Monitored inventory levels in the hub warehouse and ensured accuracy of stock records.
- Ensured compliance with safety regulations when operating forklifts and other equipment.
- Performed daily hub operations, including sorting and scanning packages.
- Prepared reports on daily shipping activities for management review.
- Ensured all necessary paperwork was completed accurately for each shipment processed.
- Created shipment labels and tracked shipments using company software.
- Participated in training sessions related to new systems or procedures implemented in the hub facility.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Traced missing material and shipments through vendor and customer communications.
Line Feeder
Wise Staffing
New Albany
05.2025 - 07.2025
- Monitored inventory levels and reported shortages to management.
- Organized workstations for efficient material handling and flow.
- Collaborated with team members to maintain consistent production output.
- Inspected materials for quality before feeding into machines.
- Assisted in troubleshooting equipment issues during operations.
- Maintained clean and safe work environment following company guidelines.
- Inspected finished products for defects or inconsistencies.
- Ensured compliance with company policies and procedures at all times.
- Assisted other team members with tasks when necessary.
- Identified potential issues before they occurred through proactive problem-solving techniques.
- Confirmed accuracy of inventory records related to raw materials used in production process.
- Ensured all required paperwork was completed accurately and legibly according to regulations.
- Maintained a clean and safe work environment by adhering to all safety protocols.
- Checked quality of incoming raw materials and verified quantities against orders.
- Communicated effectively with coworkers in order to ensure efficient workflow throughout the day.
- Worked closely with Quality Control department in order to ensure top quality output from machines.
Putaway driver
Walmart dc
New Albany
05.2022 - 02.2025
- Operated lift equipment to transport materials within warehouse efficiently.
- Conducted regular inspections of lift machinery for safety compliance.
- Implemented best practices for lift usage to enhance workflow efficiency.
- Reported maintenance issues promptly to ensure equipment reliability.
- Ensured all safety guidelines were followed while operating the lift truck including proper use of personal protective equipment.
- Reported any problems encountered while operating the lift truck promptly to supervisor.
- Followed directions accurately when transporting materials throughout the building using the lift truck equipment.
- Worked closely with warehouse staff to ensure efficient movement of goods within facility.
- Operated forklift safely within warehouse environment while navigating tight spaces between shelves and racks.
- Operated reach truck to move inventory within warehouse efficiently.
- Conducted regular inspections of equipment for safety compliance.
- Maintained accurate records of inventory transactions using warehouse management system.
- Followed safety protocols to minimize accidents in the workplace.
- Organized stock in designated locations to optimize space and accessibility.
- Operated a Reach Truck to move materials and products in warehouse facility.
- Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
- Performed daily equipment checks to ensure proper functioning.
- Moved goods between warehouse locations according to shipment and storage needs.
- Responded quickly and effectively in emergency situations involving the Reach Truck or other equipment.
- Located stored items using computer system or manual methods such as counting, sorting.
- Adhered strictly to OSHA regulations at all times while operating Reach Truck.
- Reported any maintenance issues related to Reach Truck operation promptly and accurately.
- Documented movements using computer tracking systems.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
Machine Operator
FXInc
Baldwyn
05.2019 - 07.2022
- Operated various saws to cut materials according to specifications.
- Maintained equipment to ensure optimal performance and safety standards.
- Monitored production flow and adjusted processes for efficiency.
- Collaborated with team members to meet project deadlines effectively.
- Inspected finished products for quality and compliance with guidelines.
- Trained new employees on equipment operation and safety protocols.
- Measured, marked, and cut material with precision accuracy.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Loaded and unloaded material onto the saw table.
- Cleaned up after each shift ensuring the work area was free of debris or hazards.
- Verified dimensions of finished workpieces, using measuring devices.
- Followed safety procedures while operating equipment and maintained a safe work environment.
- Ensured all jobs were completed in an efficient manner, meeting quality standards and deadlines.
- Stacked cut pieces onto pallets for shipping or storage purposes.
- Inspected finished products for conformance to customer requirements and specifications.
- Kept accurate records of production output in order to track progress against goals.
- Assisted with loading and unloading shipments from delivery trucks using forklift or pallet jack.
- Positioned guides, stops, holding blocks and other fixtures to secure and direct workpiece.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Selected and installed saw blades according to established safety measures.
- Adhered to all company policies regarding machine use and safety regulations.
- Operated machinery to ensure smooth production processes and workflow efficiency.
- Maintained equipment through routine checks and preventive maintenance procedures.
- Collaborated with team members to resolve operational issues quickly and effectively.
- Documented daily operations for compliance and reporting purposes as required.
- Assisted in inventory management by tracking supplies and materials usage consistently.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Maintained production and quality documentation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Assisted in the setup of production lines according to customer specifications.
- Unloaded cargo from trucks and containers efficiently.
- Sorted and organized items systematically for quick access and efficient distribution.
- Operated forklifts and pallet jacks to transport goods safely.
- Inspected incoming shipments for damages before processing.
- Collaborated with team members to maintain workflow efficiency.
- Adhered to safety guidelines while handling heavy merchandise.
Education
GED -
Lee County School
Lee County, Ms11-2004
Skills
- Logistics coordination
- Supply chain logistics
- Inventory management
- Inventory tracking
- Inventory auditing
- Shipping coordination
- Route optimization
- Route planning
- Load management
- Delivery documentation
- Quality control
- Fleet management
- Warehouse operations
- Safety compliance
- Safety awareness
- Operational efficiency
- Data management
- Invoice processing
- Customer relationship management
- Problem solving
- Time management
- Materials movement
Timeline
Line Feeder
Wise Staffing
05.2025 - 07.2025
Putaway driver
Walmart dc
05.2022 - 02.2025
Machine Operator
FXInc
05.2019 - 07.2022
Hub Specialist
AutoZone
08.2010 - 05.2026
GED -
Lee County School