Strategic Operations Manager known for driving productivity and enhancing workplace collaboration. Adept at analyzing performance metrics and implementing solutions to improve operational compliance and efficiency.
Overview
1
1
year of professional experience
Work History
Operations Manager
FedEx
Olive Branch
12.2024 - Current
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Coordinated staffing solutions across the operation to support effective production.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Facilitated clear communication among team members to enhance collaboration and ensure alignment with operational goals.
Analyzed data from daily reports to identify trends in production performance metrics.
Utilized data analytics to drive operational improvements and enhance decision-making processes.
Managed daily operations to ensure efficient package handling and delivery.
Supervised team members in sorting and loading packages for distribution.
Trained new staff on operational procedures and safety standards.
Area Manager
FedEx
Memphis
10.2024 - 11.2024
Reviewed manager performance, and provided ongoing feedback and coaching to drive performance improvement.
Monitored and evaluated manager and package handler performance to ensure goals were met.
Enhanced workplace atmosphere by effectively addressing conflicts.
Cultivated positive rapport with associates and leadership to enhance communication and collaboration.
Worked with direct reports to develop and implement action plans, improving operating results.
Reviewed schedules to improve process productivity and align with operational targets.
Managed daily operations and ensured compliance with safety protocols.
Trained new managers on operational procedures and company policies.