Cornelius Piggs
Jackson
Summary
Efficient General Manager with 10+ years of experience. Dedicated to team building and re-building. Customer Service oriented. Great leadership skills and mentor. Growth mindset for business growth, capturing and exceeding sales goals and production goals for the company and personal goals yearly. I'm a diverse manager with the tools to make sure the Front of the House and Back of the House are run properly and smoothly. I take pride in assisting and helping out wherever the team needs work on, knowing the ultimate goal is for us all to succeed.
Overview
18
18
years of professional experience
Work History
Front of House Manager
Applebee's Neighborhood Grill & Bar
Brandon
04.2023 - Current
- Promoted a positive work environment by encouraging collaboration among team members.
- Inspected dining and serving areas for cleanliness and proper setup.
- Facilitated daily team meetings to discuss promotions, issues, service standards, and team collaboration.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Delegated work to staff, setting priorities and goals.
- Handled complaints, settled disputes and resolved customer conflicts.
- Ensured compliance with health and safety regulations in all areas of the restaurant.
- Coached and developed team members to support employee growth and development.
General Manager
Pizza Hut
Jackson
02.2007 - Current
- Hiring team members and jr. managers and training them for each position in the store as well as training them to be position trainers if willing
- Truck Orders
- Controlling Cost of Sales to stay within food budget and operate restaurant proficiently
- Controlling Cost of Labor so that each shift is adequately covered and remain within budget for the labor target
- Maintaining speed metrics where we met and exceeded company goal targets
- Community Outreach. We partnered with JPS and Association of South Jackson neighborhoods, where we donated and provided specials for the community and help promote the kids in the neighborhoods
- People development
Juvenile care worker
Oakley Training School
Raymond
03.2013 - 09.2015
- Escort kids from school to their living pods
- Security
- Hourly head counts to ensure all kids were accounted for on the pod
Education
High School Diploma -
Wingfield High School
Jackson, MS05.2009
Skills
- Management
- Innovation
- Problem solving
- Communication
- Decision Making
- Budgeting
- Employee development
- Training and mentoring
- Staff motivation
Timeline
Front of House Manager
Applebee's Neighborhood Grill & Bar
04.2023 - Current
Juvenile care worker
Oakley Training School
03.2013 - 09.2015
General Manager
Pizza Hut
02.2007 - Current
High School Diploma -
Wingfield High School