Cory Adams
COLUMBUS
Summary
Retail Executive experienced in leading multi-region operations and executing enterprise strategy through disciplined operational leadership. Drove measurable results by leveraging governance and data-informed decision-making while fostering talent development. Emphasized accountability and sustainable growth, optimizing performance and ensuring consistent customer experience across all markets.
Overview
9
9
years of professional experience
Work History
Regional Manager
Woodforest Bank
Columbus
12.2023 - Current
- Managed daily operations across multiple branches to maintain policy compliance and operational consistency.
- Supervised staff training programs to develop skills and improve service quality.
- Coordinated marketing efforts to effectively promote banking products and services, increasing visibility and customer engagement.
- Analyzed branch performance data to identify areas for operational improvement.
- Analyzed regional financial data to identify areas of growth opportunities.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
Assistant Vice President
Woodforest Bank
Tuscaloosa
01.2020 - 12.2023
- Led team initiatives to enhance customer service and operational efficiency.
- Collaborated with departments to develop strategic plans and improve workflows.
- Mentored junior staff on best practices in banking operations and customer relations.
- Oversaw project implementation ensuring alignment with organizational goals and standards.
Branch Manager
Woodforest Bank
Amory
06.2017 - 01.2020
- Led daily branch operations, ensuring compliance with banking regulations and policies.
- Coordinated staff scheduling, hiring, and training to ensure optimal branch operations.
- Developed training programs for new employees on banking procedures and customer engagement strategies to enhance service quality.
- Oversaw cash handling processes, maintaining accuracy and security protocols.
- Performed regular performance reviews for all branch employees to support development and align objectives.
Education
Master of Arts - PUBLIC POLICY AND ADMINISTRATION
MISSISSIPPI STATE UNIVERISTY
Starkville, MS05-2018
Bachelor of Arts - Political Science
Mississippi University For Women
Columbus, MS05-2016
Ph.D. - Public Administration
Liberty University
Lynchburg, VA03-2026
Skills
- Compliance oversight
- Strategic planning
- Communication skills
- Employee engagement
- Operations management
- Team leadership
- Data analysis
- Teamwork and collaboration
- Hiring and training
- Operations efficiency
- Employee coaching and mentoring
- Performance evaluation
Timeline
Regional Manager
Woodforest Bank
12.2023 - Current
Assistant Vice President
Woodforest Bank
01.2020 - 12.2023
Branch Manager
Woodforest Bank
06.2017 - 01.2020
Master of Arts - PUBLIC POLICY AND ADMINISTRATION
MISSISSIPPI STATE UNIVERISTY
Bachelor of Arts - Political Science
Mississippi University For Women
Ph.D. - Public Administration
Liberty University