Marcos Dotson Jr.
Jackson
Summary
Management professional with extensive experience in staff training and development. Proven ability to enhance customer engagement through effective marketing strategies. Skilled in optimizing daily operations to drive profitability.
Overview
12
12
years of professional experience
Work History
General Manager
Wingstop
Clinton
12.2025 - Current
- Managed staff scheduling and coordinated training programs for team members.
- Managed daily operations at restaurant to ensure efficiency and customer satisfaction.
- Developed marketing strategies to promote menu items and enhance customer engagement.
- Monitored and controlled costs to maximize profitability.
- Trained employees on duties, policies and procedures.
Service Manager
Chipotle
Madison
04.2024 - 12.2025
- Trained staff on customer service standards and procedures to enhance customer satisfaction.
- Hired and trained staff to improve team performance and service delivery.
- Managed inventory levels and ordered supplies
- Implemented safety protocols to promote a safe working environment for all staff.
- Oversaw food preparation processes in kitchen to maintain safety and quality standards.
Sales Associate/Cashier
Dollar General
Pocahontas
05.2022 - 12.2022
Detention Officer
Sheriff Department
Rankin County
01.2016 - 01.2019
- Supervised and managed inmates in detention facility, ensuring adherence to safety protocols to maintain order and security.
- Conducted thorough searches and inspections to prevent contraband from entering the facility.
- Maintained detailed records and reports of inmate activities and incidents, facilitating accurate documentation for operational review.
- Coordinated inmate transfers and court appearances in collaboration with law enforcement agencies, ensuring timely and secure transportation.
- Responded to emergency situations and provided security support during deployments.
- Collaborated with other law enforcement agencies for joint operations and training exercises.
Military Police
Army National Guard
Mississippi
01.2014 - 01.2019
Retail Sales Associate
The Home Depot
Jackson
Volunteer
Fire Fighter
Rankin County
Server
Applebees
Flowood
Education
DIPLOMA - JROTC Battalion Executive Ocer
Brandon High School
Brandon, MS01-2015
Hinds Community College
Raymond, MS01-2015
Skills
- Marketing strategy
- Leadership
- Staff training
- Employee development
- Inventory management
- ServSafe certification
- Food safety manager
- ServSafe food manager
- Typing Skills
- Instructor
- Personal Trainer
Personal Information
- Date of Birth: 11/03/96
- Nationality: American
Certifications Courses
- Construction Certificate
- C.E.R.T. Certified
- CPR Certified
- First Aid Certified
- Fire Safety Training Certified
- Law Enforcement
- Carpentry
- Art
- Music
- Culinary
- Writer
- Acting
- Vocalist
- Leadership
Timeline
General Manager
Wingstop
12.2025 - Current
Service Manager
Chipotle
04.2024 - 12.2025
Sales Associate/Cashier
Dollar General
05.2022 - 12.2022
Detention Officer
Sheriff Department
01.2016 - 01.2019
Military Police
Army National Guard
01.2014 - 01.2019
Retail Sales Associate
The Home Depot
Volunteer
Fire Fighter
Server
Applebees
DIPLOMA - JROTC Battalion Executive Ocer
Brandon High School
Hinds Community College