COURTNEY MURRIEL
Jackson
Summary
Licensed Claims Adjuster and experienced real estate professional with a strong background in client services, contract negotiation, property oversight, and administrative operations. Highly motivated to begin a career in the insurance industry with a focus on claims and policy support. Known for strong decision-making, organizational skills, and ability to adapt in fast-paced environments. Eager to apply transferable skills to support claims processing, customer assistance, and remote operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Prestige Realty & Investment Co. LLC
10.2022 - Current
- - Guide clients through real estate transactions, reviewing contracts and resolving concerns.
- - Maintain accurate records and communicate with multiple stakeholders to ensure smooth closings.
- - Utilize strong listening and problem-solving skills to meet client needs under pressure.
- - Manage deadlines, property documents, and client files with high attention to detail.
Home Coordinator
Luxe Homes
05.2016 - 09.2022
- - Oversaw home remodeling projects and vendor scheduling while maintaining customer satisfaction.
- - Handled confidential contracts, invoicing, and service agreements.
- - Conducted walk-throughs, tracked inventory, and managed budgets for remodeling tasks.
- - Provided solutions to project-related issues with diplomacy and efficiency.
Daycare Director
The Scholar's Academy
08.2015 - 08.2022
- - Managed daily operations, schedules, budgets, and team leadership for a licensed childcare facility.
- - Maintained compliance with all local and state guidelines.
- - Delivered professional customer service and addressed parent concerns.
- - Organized administrative documentation and reporting for audits and inspections.
Office Secretary
Murriel's Auto Body Shop
07.2013 - 07.2015
- - Handled incoming calls, file management, and general office duties in a customer-facing role.
- - Supported coordination of service appointments and communications with clients.
- - Assisted with documentation and data entry to support business operations.
Education
High School Diploma -
Murrah High School
Jackson, MS05.2012
Skills
- - Licensed Claims Adjuster & Workers Comp (MS, GA, TX,OKC)
- - Client Needs Assessment
- - Communication & Customer Service
- - Organization & Time Management
- - Problem Solving & Decision-Making
- - Contract Coordination
- - Report Review & Documentation
- - Remote Work Tools (Zoom, email, digital platforms)
- - Data Entry & Confidential Information Handling
- - Active Listening & Client Support
Certification
- - Adjuster License - Mississippi, Georgia, Texas
- - Notary Public
- - Mortgage Loan Certification
Languages
English
Full Professional
Timeline
Real Estate Agent
Prestige Realty & Investment Co. LLC
10.2022 - Current
Home Coordinator
Luxe Homes
05.2016 - 09.2022
Daycare Director
The Scholar's Academy
08.2015 - 08.2022
Office Secretary
Murriel's Auto Body Shop
07.2013 - 07.2015
High School Diploma -
Murrah High School
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