Courtney Perrault
Necaise
Summary
Dynamic manager with a proven track record at NECO's XP, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and maintained a safe, organized environment. Skilled in inventory management, optimizing stock levels while fostering a productive workplace culture. Passionate about staff development and nurturing positive relationships.
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
7
7
years of professional experience
Work History
Manager
NECO's XP
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier
Walmart
09.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Childcare Assistant Teacher
Hancock County Child Development Center
12.2017 - 06.2018
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
Education
Associate of Arts - Child Development
Pearl River Community College
Poplarville, MS05-2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Cross-functional teamwork
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitation
- Loves children
Timeline
Manager
NECO's XP
09.2022 - Current
Cashier
Walmart
09.2019 - 05.2020
Childcare Assistant Teacher
Hancock County Child Development Center
12.2017 - 06.2018
Associate of Arts - Child Development
Pearl River Community College
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